Client Showcase: True Internet Data Center - Uptime Institute

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Client Story: True Internet Data Center

Overview

True Internet Data Center (True IDC) is the leading carrier neutral data center provider in Thailand with the largest market share of co-location and cloud services. The data center business offers both the option of N+1 or 2N depending on customer’s demand. True IDC is strategically located in key business districts in Bangkok ranging from True IDC – North Muangthong, serving northern Bangkok; while True IDC-Midtown Ratchada and True IDC-Midtown Pattanakarn serves central Bangkok; and the new and latest data center in the east of Bangkok, True IDC-East Bangna, recently certified by Uptime Institute.

Regionally, True IDC can now drive data center services internationally with a data center providing services in Yangon, Myanmar. True IDC is recognized as the first cloud provider in Thailand through partnership with best-in-class partners ranging from Amazon Web Services, Google, Microsoft, VMware, Huawei, ZTE, Avaya, CISCO and Tencent.

In addition, True IDC has entered a joint venture agreement with BBIX Inc. of Japan, a fully owned subsidiary of SoftBank Group, to introduce a Layer 2 Internet Exchange. True IDC is the only provider that dominates in both the Data Center and Cloud Service segments in Indo-China and has received 7 years of industry awards related to Data Center and Cloud Services.

Opportunity

True IDC’s mission is to enable ASEAN’s Digital Economy. In order to achieve this, True IDC’s strategy is to provide world class data center standards as the underlying digital infrastructure to support and enable Thailand’s Digital Economy. True IDC sets the standard for Thailand’s cloud and data center industry by having the most internationally recognized certifications including ISO/IEC 20000-1, ISO/IEC 27001, ISO 22301, ISO 50001, CSA STAR Cloud Security, PCI-DSS and an Uptime Institute Tier III Silver Certification of Operational Sustainability and Tier III Certification of Constructed Facility.

With True IDC’s set of international standards, proven operational excellence and compliance, True IDC is the preferred cloud and data center provider that meets the needs of enterprises, medium-sized firms, and government agencies to help enable and support Thailand’s digital economy to be competitive within the Indochina region.

Solution

True IDC is known for its innovation and commitment to customers. The company strategy is to scale business without compromising on compliance and operational excellence. For example, True IDC introduced an automotive robot transporter in March 2017 to transport the customers’ equipment from the staging area to the customer rack. This ensures that customers do not need to carry equipment into the production area, ensuring that asset management and security compliance are adhere to.

True IDC is the most experienced data center provider in Indo-China, servicing customers in both Thailand and Myanmar. True IDC has been operating for 15 years in Thailand, servicing customers in the Banking, Retail, Manufacturing and Government sectors along with the largest Over-the-top (OTT) multi service telecommunications providers and Content Service Providers (CSPs) from around the world.

With True IDC’s innovation and commitment to customers, the company works with Uptime Institute, recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability among other service offerings. With the Uptime Institute Tier Certifications, True IDC learned to further improve best practices as well as practical experience. True IDC is now better able to provide customers with a higher level of data center operations.

Being the leader in the Indo-China data center market is not only about gaining market share, it is also about gaining customer trust. In order to achieve that, having a data center that meets world class standards is the key to ensure that True IDC’s businesses are protected and operated with global standards.

Related Resources

• Accredited Tier Designer Training Program
• Tier Certification of Design Documents
• Tier Certification of Constructed Facility

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