Contact Home Shopping Network Customer Service

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Skip to content Updated on 11/21/2024 Contact Home Shopping Network Customer Service Reviews 0 About Contacts Q&A Advertisements

Home Shopping Network Phone Numbers and Emails

Toll-Free Number:

(800) 933-2887

Call customer service Send Message

Customer Service:

(800) 557-0714 AutoShip Orders
(813) 654-4192 Brandon, FL
(727) 872-4200 Largo, FL
(727) 312-2000 New Port Richey, FL
(800) 284-5757 Place An Order
(800) 284-3900

Discounts/ Rewards/ Cashback:

(877) 901-8027

General Info:

(727) 872-7443 IP Closed Captioning

Home Shopping Network Emails:

Customer Service General Info IP Closed Captioning Investors/ Franchising Legal DMCA Inquiries, Privacy Inquiries Media Is this your business? More phone numbers and emails Less phone numbers and emails Advertisements

How to Contact Home Shopping Network Customer Service?

Most Popular Number:

(800) 933-2887

Total calls: 1 047

Issues resolved: 72

Last call: Nov 27, 2024

Rebecca A. Garland PissedConsumer Reporter

What Is The Home Shopping Network (HSN) Phone Number?

The HSN customer service number is 1-800-933-2887. You can call this helpline for information regarding online orders. The operators will answer your questions and handle your issues daily between 8 a.m. and 1 a.m. ET. To call HSN about phone order inquiries, dial 1-800-284-3900. The customer care agents can assist with tracking your order and provide information about returns and refunds, should you need it. You can place an order anytime, day or night, at 1-800-284-5757. The professional advisors are ready to help you choose the right size and inform you about special offers 24/7. The HSN customer service phone number for Auto-Ship inquiries is 1-800-557-0714.

How Do I Contact Home Shopping Network (HSN) Via The Official Website?

To contact the company's customer service online, visit the HSN official website. Find the Connect section at the top of the homepage and select the Customer Service option from the drop-down menu. Click the Live Chat button and enter your contact information to start the conversation. The live chat is operational from 8 a.m. to 1 a.m. ET daily on your web and mobile web browsers. Note that the feature is not available on the Home Shopping Network app.You can also check your order status and make payments via their website. To sign up for emails, click the Sign Me Up button on the Contact Us page.

Can I Contact Home Shopping Network (HSN) Via My Account?

You can contact the Help Center by logging into your account on the HSN official site. If you are not a company customer, click the Create Account button in the top right corner of the homepage, complete the short form, and follow simple prompts to register. If you are already the HSN account owner, click the Sign In button and enter your credentials. To discuss payment inquiries with the company representative, click the user icon to access the menu and select the Flexpay Manager. For Auto-Ship service questions, choose the Auto-Ship Manager option from the menu. You can also track your order and change your contact information via My Account.

Home Shopping Network Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Home Shopping Network Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
Source Distribution 94% phone 6% email
The best phone number to call Home Shopping Network is 8009332887. 78% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Home Shopping Network may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.

View full overview › Home Shopping Network Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Home Shopping Network Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
Source Distribution 94% phone 6% email
The best phone number to call Home Shopping Network is 8009332887. 78% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Home Shopping Network may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.
People call Home Shopping Network mainly because of request for information, shipping and delivery.
38% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Home Shopping Network is hsnsocialcare@hsn.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.

Contact Information

Home Shopping Network Website:

www.hsn.com

Home Shopping Network Help Center:

Visit contact page

Corporate Office Address:

HSN, Inc. 1 HSN Drive St. Petersburg, Florida 33729 United States

Help in Social Networks:

Facebook
Pinterest
Instagram
Twitter
Linkedin
Youtube

Other Info (opening hours):

Customer Service Hours:

Monday - Sunday: 8:00AM-1:00AM (EST)

Mailing Address:

HSN

P.O. Box 9090

Clearwater, FL 33758

More contact details

Fax:

+1(727) 872-6559

Home Shopping Network Customer Service Reviews

1.8 / 5 Poor See all 310 reviews Cline Qvl Nov 6, 2024 AAA+++

5.0

The agent was very patient & resolved my issue quickly. I'm a good customer with HSN. They want to keep our business!

Read full review Guest-5554289 Jan 22, 2024 I need to find out about the warranty on one of my products

I was not pissed. I guess I dialed the wrong number.The Customer Service Rep. was really nice and gave the correct number of the warranty company.

Read full review

How Good is Home Shopping Network's Customer Service?

Hosanna Vxa Hosanna Vxa Feels Satisfied | Sep 05, 2024

excellent response

Read full quote Mickeal Gty Mickeal Gty Feels Disappointed | May 15, 2024

I couldnt order the watch I had coupon for welcome bac

Read full quote Sulana ei jima V Sulana ei jima V Feels Satisfied | Jul 15, 2023

Very kind lady. Reassured me my order price was correct and would be reflected on my billing.

Read full quote Abdulmalik Vtb Abdulmalik Vtb Feels Satisfied | May 10, 2023

She was very helpful

Read full quote Nevaeha Dok Nevaeha Dok Feels Disappointed | Nov 20, 2022

I got what I called for

Read full quote Jacquelina Koe Jacquelina Koe Feels Satisfied | Oct 05, 2022

Always have great stuff and great service on the phone. Anytime there's a problem or question

Read full quote

Summary of Home Shopping Network Customer Service Calls

1.4K TOTALCALLS 03:27 AVG CALLDURATION 24% ISSUESRESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Home Shopping Network?

Request for Information Question:

1M ago “To place an order”
1M ago “Checking on orders”
1M ago “Trying to place an order”

Return/ Replace Question:

4d ago “Return question”
9d ago “Need return label”
25d ago “Return”

Shipping and Delivery Question:

1M ago “Have not received order placed October 1”
2M ago “Items delivered not ordered”
7M ago “The long underwear for women does. It come in 5xl size”

Payments and Charges Question:

4d ago “Pay my bill”
3M ago “Unknown charge”
4M ago “Updated payment information”

Product/ Service Question:

1M ago “Look up purchase ofSamantha Brown products”
3M ago “Product defect”
4M ago “My wireless airphones only one works right side”

Account Question:

2M ago “Want acct info”
6M ago “Software subscription for my h/p laptop that I purchased from HSN”
9M ago “Account info”

Activation/ Cancellation Question:

28d ago “Cancel items”
4M ago “Cancel an auto delivery item”
4M ago “Cancel order”

Cards Question:

1M ago “Trying to apply for the card”
6M ago “Gift card”
1Y ago “About recent credit card”

Refund Question:

2Y ago “Refund for item not received”
3Y ago “Refund expected”
4Y ago “Wanted complete refund”

Staff Question:

1Y ago “I need to speak to a customer service about a caloric air fryer oven. I ordered.”
2Y ago “Customer service”

Employment Question:

3Y ago “Pay off debt”
4Y ago “W-2 form”

Website/ Application Question:

3Y ago “Application”

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