Guest Services | NYU Langone Health

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Skip to main content Guest Services

While you or a loved one receive care at NYU Langone, our Guest Services team is available to make your visit as comfortable and convenient as possible. Whether you need assistance navigating the surrounding neighborhoods or our facilities, or need to find an NYU Langone doctor’s office, we can help.

The Guest Services team can assist you with the following:

  • information about services available at NYU Langone
  • directions and assistance finding your way throughout NYU Langone
  • car service reservations and help with other transportation needs, such as valet parking and parking garage options, as well as mass transit information and directions
  • hotel and restaurant reservations
  • notary public services
  • beautician services for inpatients
  • sightseeing and special event information including museums, theaters, art, and music in New York City

Guest Services can be reached at the following locations:

  • At NYU Langone’s Tisch Hospital, Kimmel Pavilion, and Hassenfeld Children’s Hospital—34th Street, please call 212-263-2092 or email hospitality@nyumc.org. At Tisch Hospital, you can also visit us at the information desk located in the lobby.
  • At NYU Langone Orthopedic Hospital, please call 212-598-6336.
  • At NYU Langone Hospital—Brooklyn, please visit our information desk located on the second floor main lobby or contact us at 718-630-7000.
  • Prepare for Your Visit
  • Information About Your Doctor’s Office Visit
  • What to Bring for Your Hospital Stay
  • For New & Expecting Parents
  • Parking in Midtown Manhattan
  • Visitor Information
  • Guest Services
  • Advance Care Planning
  • Request Medical Records
  • Sharing & Requesting Access to NYU Langone Health MyChart
  • Frequently Asked Questions About Collecting Patient Data

We can help you find a doctor. Call 646-929-7800 or browse our specialists.

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