If you cannot find the helpline listed below, further helplines can be found on gov.uk.
Agent dedicated lines
These lines provide priority access to tax agents and have shorter waiting times.
| Debt management - 0300 200 3887 Self assessment and PAYE for individuals - 0300 200 3311 Tax credits - 0345 300 3943 |
Campaigns and disclosures
| Onshore disclosures, following HMRC contact - 0300 123 0998 Onshore disclosures, voluntary - 0300 123 1078 Let property disclosures - 0300 123 0998 Offshore disclosure facility - 0300 322 7012 Disclosures, employers - 0300 322 9884 Getting out of a tax avoidance scheme - [email protected] |
Child benefits and tax credits
| Child benefit - 0300 200 3100 Guardian’s allowance - 0300 200 3100 Tax credits - 0345 300 3900 Tax credit overpayments - 0345 302 1429 Childcare service (tax-free childcare) - 0300 123 4097 Childcare providers - 0345 300 3941 Help to save scheme - 0300 322 7093 |
Corporation tax
| Corporation tax - 0300 200 3410 Corporation tax group payment arrangements - 0300 058 3947 Corporation tax forms ordering - 0300 200 3411 |
Employers
| Employers’ helpline - 0300 200 3200 Employment status - 0300 123 2326 Employers, expatriate employees - 0300 322 9424 Individual employee queries - 0300 200 3300 Support for new employers - 0300 200 3211 Employers’ forms ordering - 0300 200 3205 Employment related securities - 0300 322 7074 Pay and work rights ACAS helpline and complaints - 0300 123 1100 (including national minimum wage) |
Income and capital gains tax
Agent dedicated lines (above) give a priority service to agents.
| Income tax general enquiries - 0300 200 3300 Self assessment - 0300 200 3310 Self assessment forms ordering (paper returns) - 0300 200 3610 Non-UK resident employees - 0300 322 9424 |
National insurance
| National insurance general enquiries - 0300 200 3500 Apply for a national insurance number (E, S and W) - 0800 141 2079 Apply for a national insurance number (E, S and W - Welsh language) - 0800 141 2349 Apply for a national insurance number (NI) - 0800 587 0024 Seafarers’ national insurance - 0300 322 9464 Statutory payment dispute team - 0300 322 9422 |
Online services support
| Online services helpdesk (other than VAT) (HMRC digital assistant available) - 0300 200 3600 Online services helpdesk (VAT) - 0300 200 3701 |
Paying tax
| General advice on making payments (all main taxes) - 0300 200 3401 Queries re paying online by card - 0300 200 3601 Self assessment payment by phone (not listed on gov.uk) - 0300 200 3402 Payment problems (digital assistant available) Self assessment - 0300 200 3820 Simple assessment - 0300 322 7835 VAT - 0300 200 3831 Employer’s PAYE - 0300 200 3819 Corporation tax - 0300 200 3840 Confirm identity of HMRC Fraud Investigation Service officer - 0300 200 3700 and 0300 123 2012 Confirm identity of HMRC debt collection staff - 0300 200 3862 Miscellaneous payments - 0300 200 3854 Non-UK residents payments (self assessment, PAYE, VAT) - 0300 322 7657 Non-UK residents payments (ATED, NRCGT, SDLT, CT) - 0300 322 9206 UK residents: EU tax debt - 0300 322 9208 Certificate of tax deposit scheme - 0300 0546 900 General guarantee accounts (customs) - 0300 322 7064 |
Reporting evasion and fraud
| Action Fraud - 0300 123 2040 Report benefit fraud - 0800 854 440 HMRC fraud hotline - 0800 788 887 FCA whistleblowing line - 020 7066 9200 NCA suspicious activity reports - 0370 496 7622 |
Specialist departments
| Annual tax on enveloped dwellings - 0300 200 3510 Automatic exchange of information (financial institutions) - 0300 057 6748 Bereavement and deceased estate - 0300 322 9620 Charities and community amateur sports clubs - 0300 123 1073 Construction industry scheme - 0300 200 3210 Creative industry tax reliefs - [email protected] Extra support team (any relevant helpline or) - 0300 200 3300 Flooding: tax helpline - 0800 904 7900 Gambling duties - 0300 200 3700 Inheritance tax - 0300 123 1072 Non-UK resident entertainers - 0300 322 7877 Off-payroll working - 0300 123 2326 Miscellaneous taxes - 0300 200 3700 Aggregates levy Air passenger duty Climate change levy Insurance premium tax Landfill tax Soft drinks industry levy Plastic packaging tax Non-UK resident landlords - 0300 322 9433 Pension schemes - 0300 123 1079 Pension schemes (forms and returns) - 0300 200 3600 Probate - 0300 123 1072 Share and asset valuations - [email protected] Stamp duty land tax (SDLT) - 0300 200 3510 SDLT forms ordering - 0300 200 3511 Stamp duty reserve tax - 0300 200 3510 Stamp duty on shares - 0300 200 3510 Stamp taxes online services - 0300 200 3600 State pension claims - 0800 731 0469 Trusts - 0300 123 1072 |
VAT and excise
| General enquiries - 0300 200 3700 Alcohol and tobacco warehousing - 0300 200 3701 Alcohol duties (wine and cider) - 0300 059 2688 Alcohol duties (beer) - 0300 058 3920 Duty deferment - 0300 059 4243 Imports and exports - 0300 322 9434 National clearance hub - 0300 322 7900 National import reliefs unit - 0300 322 7065 National yacht line - 0300 123 2012 New computerised transit system - [email protected] Online services for VAT - 0300 200 3701 Overseas repayments, non-UK businesses - 0300 322 9279 Personal vehicle imports (webchat available) - 0300 322 9434 VAT reliefs for disabled and older people - 0300 123 1073 |
Other phone numbers can be found on gov.uk.