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Featured News

Advancing Care, Advancing Careers: Strengthening the Direct Care Workforce in Rural Wisconsin

"It's so important to be able to keep people in their homes and as independent as possible." — Alicia Jellen, CISA at GT Independence, Wisconsin Effective care delivery requires a stabilized, empowered workforce. With essential…

See All News Featured Resource The Path Forward: Preserving, Strengthening, and Reimagining Care in the United States Featured Resource Direct Care Workers in the United States: Key Facts 2025 View More "

This work is rewarding in its own right, and I like being able to support individuals’ needs and help them do things they can’t do for themselves.”

Zchon Polon

Independent Provider at Consumer Direct Care Network Washington

Featured Initiatives

PHI is pleased to announce the launch of our Universal Direct Care Workforce Initiative. Responsive to an evolving federal policy landscape—and direct care recruitment, training, credentialing, and retention challenges in all 50 states—this initiative provides an aspirational solution that states can implement to strengthen their long-term care systems and the direct care workforce as a whole. Learn More

The Issues

Direct care workers represent one of America's fastest-growing occupations. Despite their critical role in long-term care, workers face low wages, minimal benefits, and limited advancement opportunities, leading to high turnover and workforce shortages. PHI addresses these challenges through workforce innovations, research, and advocacy to ensure quality care through quality jobs. Learn More

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