How To Change Your Primary Email For A Microsoft Account - WikiHow

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Terms of Use wikiHow is where trusted research and expert knowledge come together. Learn why people trust wikiHow How to Change Your Primary Email Address for a Microsoft Account PDF download Download Article Easily update the email linked to your Microsoft account Written by Hannah Dillon

Last Updated: January 23, 2026 Fact Checked

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  • Changing a Microsoft Account's Email
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This article was co-authored by wikiHow staff writer, Hannah Dillon. Hannah Dillon is a Technology Writer and Editor at wikiHow. She graduated with a B.A. in Journalism from North Dakota State University in 2013 and has since worked in the video game industry as well as a few newspapers. From a young age Hannah has cultivated a love for writing and technology, and hopes to use these passions in tandem to help others in the articles she writes for wikiHow. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 171,222 times. Learn more...

Do you need to change the primary email for your Microsoft account? You might need to do this because you forgot the original email you used to sign up, or you no longer use that email. Whatever the reason, it's thankfully very easy to change your primary email on your Microsoft account. Read on to learn how!

Quick Steps

  1. Go to account.live.com/names/Manage in a web browser.
  2. Click Add Email.
  3. Choose whether to add a new or an existing Microsoft alias.
  4. Enter the new email address.
  5. Click Add Alias.
  6. Click Make Primary next to the email address you just added.

Steps

Section 1 of 2:

Changing a Microsoft Account's Email

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  1. Step 1 Navigate to Microsoft's alias management page. 1 Navigate to Microsoft's alias management page. Go to account.live.com/names/Manage in your web browser. Enter your original email address to sign in if you're not already signed in, and then click Next. If you don't remember that email address, click Sign in with Windows Hello or a security key to sign in without that information.[1]
    • If you happen to remember the email address, you can enter it here. After clicking Next, you will be prompted to enter the code sent to that email. If you don't have access to that email anymore, like it no longer exists, click Other ways to sign in so you can log in without that information.
    • Microsoft refers to alternative email addresses or phone numbers as 'aliases.' If you see that term, that is what it refers to.
  2. Step 2 Click Add Email. 2 Click Add Email. The button is located under the "Account" section. Advertisement
  3. Step 3 Select "New" or "Existing" Microsoft alias. 3 Select "New" or "Existing" Microsoft alias. If you want to make a new Outlook email address, click New and enter text that will be your new email address.
  4. Step 4 Enter the email address. 4 Enter the email address. Creating a new email will prompt you to enter the email name and select an email service from a menu. Using an existing email will prompt you to enter the full address into a text field.
  5. Step 5 Click Add Alias. 5 Click Add Alias. You will be taken back to the profile page, and the new alias will be listed among your other emails.
    • If the email address that you just tried to use is not listed, you are either trying to add an email address that is associated with another Microsoft account, or you attempted to create an email that already exists.
    • You can find out if your other email is already associated with a Microsoft account by going to account.live.com/username/recover and entering that email address.
  6. Step 6 Click Make Primary. 6 Click Make Primary. This will appear next to each alias listed on the account (except the current primary alias). The address you select will now be the one that appears in your avatar when you log into your account.[2]
    7. Advertisement
Section 2 of 2:

FAQ

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  1. 1 Can I change my Microsoft account email address without making a new account? Yes, you can change the email address of your Microsoft account without making a brand new account. Simply go to the alias management page, which can be accessed by clicking Your info > Manage how you sign into Microsoft from the Microsoft account homepage.
  2. 2 How do I remove an old email address from Outlook? Click on File > Settings > Accounts. Click Manage next to the account you want to remove, then scroll down and click Remove.
    • Note that removing an account from your Outlook won't delete the account.
  3. 3 Can I use Gmail for a Microsoft account? Yes, you can use a Gmail email address on your Microsoft account. You can also use a Yahoo or iCloud email address.
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Expert Q&A

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Video

Tips

  • You can change your primary alias up to twice a week.[3] Thanks Helpful 0 Not Helpful 0
  • You can add up to 10 aliases per year.[4] Thanks Helpful 0 Not Helpful 0
  • If you created your Microsoft account before June 2014 and haven't accessed it for one year, it will have been closed for inactivity. If you created your account after June 2014 and haven't accessed it for two years, it will have been closed for inactivity. You'll need to create a new Microsoft account. Thanks Helpful 0 Not Helpful 0
Submit a Tip All tip submissions are carefully reviewed before being published Name Please provide your name and last initial Submit Thanks for submitting a tip for review! Advertisement

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References

  1. ↑ https://support.microsoft.com/en-us/account-billing/change-the-email-address-or-phone-number-for-your-microsoft-account-761a662d-8032-88f4-03f3-c9ba8ba0e00b
  2. ↑ https://support.microsoft.com/en-us/topic/change-my-microsoft-rewards-primary-email-536f6114-cd68-59b3-9cb6-32b196fab65c
  3. ↑ https://support.microsoft.com/en-us/help/12407/microsoft-account-manage-aliases
  4. ↑ https://www.thewindowsclub.com/create-add-use-outlook-email-alias

About This Article

Hannah Dillon Written by: Hannah Dillon wikiHow Technology Writer This article was co-authored by wikiHow staff writer, Hannah Dillon. Hannah Dillon is a Technology Writer and Editor at wikiHow. She graduated with a B.A. in Journalism from North Dakota State University in 2013 and has since worked in the video game industry as well as a few newspapers. From a young age Hannah has cultivated a love for writing and technology, and hopes to use these passions in tandem to help others in the articles she writes for wikiHow. This article has been viewed 171,222 times. How helpful is this? Co-authors: 8 Updated: January 23, 2026 Views: 171,222 Categories: Email In other languages Spanish Italian German French Indonesian Dutch Hindi Vietnamese Japanese
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Thanks to all authors for creating a page that has been read 171,222 times.

Is this article up to date?

Yes No Advertisement Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy. Hannah Dillon Written by: Hannah Dillon wikiHow Technology Writer Click a star to vote Co-authors: 8 Updated: January 23, 2026 Views: 171,222

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