Hp Computer Monitor Zr22W Users Manual ZR24w User Guide ...

Hp Computer Monitor Zr22W Users Manual ZR24w User Guide Operating Instructions

ZR24W to the manual 6bad87e6-86af-4043-a9b3-f5514218ab26

2015-02-09

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• Product Features
  • HP ZR22w and ZR24w Models
• Safety and Maintenance Guidelines
  • Important Safety Information
  • Maintenance Guidelines
    • Cleaning the Monitor
    • Shipping the Monitor
• Setting Up the Monitor
  • Installing the Monitor Pedestal Base
  • Rear Components
    • HP ZR22w and ZR24w Models
  • Routing and Connecting the Cables
  • Connecting USB Devices
  • Adjusting the Monitor
  • Turning on the Monitor
  • Removing the Monitor Pedestal Base
    • Mounting the Monitor
  • Locating the Rating Labels
  • Installing a Cable Lock
• Operating the Monitor
  • Software and Utilities
    • The Information File
    • The Image Color Matching File
  • Installing the .INF and .ICM Files
    • Installing from the CD
    • Downloading from the Internet
  • Using the Auto-Adjustment Function
  • Front Panel Controls
  • Adjusting the Monitor Settings
    • Using the On-Screen Display Menu
      • OSD Menu Selections
      • Optimizing Digital Conversion
    • Using the HP Display Assistant Utility
  • Identifying Monitor Conditions
  • Sleep Timer Mode
  • HP Display LiteSaver
    • Installing the HP Display LiteSaver Software
  • sRGB Support
    • Changing the Color Temperature
    • Installing the sRGB ICM File for Microsoft Windows 2000 and Windows XP
    • Installing the sRGB ICM File for Microsoft Windows Vista
    • Installing the sRGB ICM File for Microsoft Windows 7
• Troubleshooting
  • Solving Common Problems
  • Online Technical Support
  • Preparing to Call Technical Support
• Technical Specifications
  • ZR22w Model
  • ZR24w Model
  • Recognizing Preset Display Resolutions
    • ZR22w Model
    • ZR24w Model
  • Entering User Modes
  • Energy Saver Feature
• Agency Regulatory Notices
  • Federal Communications Commission Notice
    • Modifications
    • Cables
  • Declaration of Conformity for Products Marked with the FCC Logo (United States Only)
  • Canadian Notice
  • Avis Canadien
  • European Union Regulatory Notice
  • German Ergonomics Notice
  • Japanese Notice
  • Korean Notice
  • Power Cord Set Requirements
    • Japanese Power Cord Requirements
  • Product Environmental Notices
    • ENERGY STAR® Qualification (Select Models)
    • Materials Disposal
    • Disposal of Waste Equipment by Users in Private Household in the European Union
    • HP Recycling Program
    • Chemical Substances
    • Restriction of Hazardous Substances (RoHS)
    • Turkey EEE Regulation
• LCD Monitor Quality and Pixel Policy

HP ZR22w and ZR24w LCD MonitorsUser Guide © 2009 Hewlett-Packard DevelopmentCompany, L.P.Microsoft, Windows, and Windows Vista areeither trademarks or registered trademarksof Microsoft Corporation in the United Statesand/or other countries.The only warranties for HP products andservices are set forth in the express warrantystatements accompanying such productsand services . Nothing herein should beconstrued as constituting an additionalwarranty. HP shall not be liable for technicalor editorial errors or omissions containedherein.This document contains proprietaryinformation that is protected by copyright. Nopart of this document may be photocopied,reproduced, or translated to anotherlanguage without the prior written consent ofHewlett-Packard Company.First Edition (October 2009)Document Part Number: 589365-001 About This GuideThis guide provides information on setting up the monitor, installing drivers, using the on-screen displaymenu, troubleshooting and technical specifications.WARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Text set off in this manner indicates that failure to follow directions could result in damageto equipment or loss of information.NOTE: Text set off in this manner provides important supplemental information.ENWW iii iv About This GuideENWW Table of contents1 Product FeaturesHP ZR22w and ZR24w Models ............................................................................................................ 12 Safety and Maintenance GuidelinesImportant Safety Information ................................................................................................................ 3Maintenance Guidelines ....................................................................................................................... 4Cleaning the Monitor ............................................................................................................ 4Shipping the Monitor ............................................................................................................ 43 Setting Up the MonitorInstalling the Monitor Pedestal Base .................................................................................................... 5Rear Components ................................................................................................................................ 6HP ZR22w and ZR24w Models ........................................................................................... 6Routing and Connecting the Cables ..................................................................................................... 7Connecting USB Devices ..................................................................................................................... 9Adjusting the Monitor ............................................................................................................................ 9Turning on the Monitor ....................................................................................................................... 11Removing the Monitor Pedestal Base ................................................................................................ 12Mounting the Monitor ......................................................................................................... 13Locating the Rating Labels ................................................................................................................. 15Installing a Cable Lock ....................................................................................................................... 154 Operating the MonitorSoftware and Utilities .......................................................................................................................... 16The Information File ........................................................................................................... 16The Image Color Matching File .......................................................................................... 16Installing the .INF and .ICM Files ....................................................................................................... 17Installing from the CD ........................................................................................................ 17Downloading from the Internet ........................................................................................... 17Using the Auto-Adjustment Function .................................................................................................. 18Front Panel Controls .......................................................................................................................... 19Adjusting the Monitor Settings ............................................................................................................ 20Using the On-Screen Display Menu .................................................................................. 20ENWW v OSD Menu Selections ....................................................................................... 21Optimizing Digital Conversion ........................................................................... 25Using the HP Display Assistant Utility ............................................................................... 25Identifying Monitor Conditions ............................................................................................................ 26Sleep Timer Mode .............................................................................................................................. 27HP Display LiteSaver ......................................................................................................................... 28Installing the HP Display LiteSaver Software .................................................................... 28sRGB Support .................................................................................................................................... 29Changing the Color Temperature ...................................................................................... 29Installing the sRGB ICM File for Microsoft Windows 2000 and Windows XP .................... 29Installing the sRGB ICM File for Microsoft Windows Vista ................................................ 29Installing the sRGB ICM File for Microsoft Windows 7 ...................................................... 30Appendix A TroubleshootingSolving Common Problems ................................................................................................................ 31Online Technical Support ................................................................................................................... 32Preparing to Call Technical Support ................................................................................................... 32Appendix B Technical SpecificationsZR22w Model ..................................................................................................................................... 34ZR24w Model ..................................................................................................................................... 35Recognizing Preset Display Resolutions ............................................................................................ 36ZR22w Model ..................................................................................................................... 36ZR24w Model ..................................................................................................................... 37Entering User Modes .......................................................................................................................... 37Energy Saver Feature ........................................................................................................................ 38Appendix C Agency Regulatory NoticesFederal Communications Commission Notice ................................................................................... 39Modifications ...................................................................................................................... 39Cables ................................................................................................................................ 39Declaration of Conformity for Products Marked with the FCC Logo (United States Only) ................. 39Canadian Notice ................................................................................................................................. 40Avis Canadien .................................................................................................................................... 40European Union Regulatory Notice .................................................................................................... 40German Ergonomics Notice ............................................................................................................... 41Japanese Notice ................................................................................................................................. 41Korean Notice ..................................................................................................................................... 41Power Cord Set Requirements ........................................................................................................... 41Japanese Power Cord Requirements ................................................................................ 42Product Environmental Notices .......................................................................................................... 42ENERGY STAR® Qualification (Select Models) ................................................................ 42Materials Disposal ............................................................................................................. 43vi ENWW Disposal of Waste Equipment by Users in Private Household in the EuropeanUnion ................................................................................................................................. 43HP Recycling Program ...................................................................................................... 43Chemical Substances ........................................................................................................ 43Restriction of Hazardous Substances (RoHS) ................................................................... 43Turkey EEE Regulation ..................................................................................................... 44Appendix D LCD Monitor Quality and Pixel PolicyENWW vii viii ENWW 1Product FeaturesHP ZR22w and ZR24w ModelsThe LCD (liquid crystal display) monitor has an active matrix, thin-film transistor (TFT). The monitorfeatures include:●ZR22w model, 54.61 cm (21.5-inch) diagonal viewable area display with 1920 × 1080 resolution,plus full-screen support for lower resolutions●ZR24w model, 61 cm (24-inch) diagonal viewable area display with 1920 × 1200 resolution, plusfull-screen support for lower resolutions●Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side●Pivot capability to rotate the display from landscape to portrait mode●Tilt, swivel, and height adjustment capabilities●Removable stand for flexible mounting solutions with HP Quick Release and VESA 100 mmmounting holes●Video signal input to support VGA analog with VGA signal cable provided●Video signal input to support DVI digital with DVI-D signal cable provided●Video signal input to support DisplayPort digital with DisplayPort signal cable provided●USB 2.0 hub with one upstream (connects to the computer) and four downstream (connects toUSB devices) ports●USB cable included to connect to the monitor's USB hub and to a USB connector on a computer●Supports the optional HP speaker bar (purchased separately)●Plug and play capability if supported by the system●Privacy filter slots to insert filters (purchased separately) to block side screen viewing●Security slot provision on rear of monitor for optional cable lock●Cable management feature for placement of cables and cords●On-Screen Display (OSD) adjustments in several languages for ease of setup and screenoptimization●HP Display Assistant utility software for adjusting monitor settings and enabling the theft deterrencefeatureENWWHP ZR22w and ZR24w Models1 ●Pivot Pro software for viewing information on the screen in portrait mode●HDCP (High-Bandwidth Digital Content Protection) copy protection on DVI and DisplayPort inputs●Software and documentation CD that includes monitor drivers and product documentation●Energy saver feature to meet requirements for reduced power consumption●Energy Star qualified (ZR22w model only)●Intelligent Management AssetControl●Compliant with the following regulated specifications:◦European Union CE Directives◦Swedish MPR II 1990◦Swedish TCO Requirements2Chapter 1 Product FeaturesENWW 2Safety and Maintenance GuidelinesImportant Safety InformationA power cord is included with the monitor. If another cord is used, use only a power source andconnection appropriate for this monitor. For information on the correct power cord set to use with themonitor, refer to the Power Cord Set Requirements on page 41 in Appendix C.WARNING! To reduce the risk of electric shock or damage to the equipment:• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.• Disconnect power from the product by unplugging the power cord from the electrical outlet.For your safety, do not place anything on power cords or cables. Arrange them so that no one mayaccidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electricaloutlet, grasp the cord by the plug.To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation,setup, posture, and health and work habits for computer users, and provides important electrical andmechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and/or onthe documentation CD, if one is included with the monitor.CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for thecomputer and its peripheral devices (such as a monitor, printer, scanner) to some form of surgeprotection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power stripsprovide surge protection; the power strips must be specifically labeled as having this ability. Use a powerstrip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, ifsurge protection fails.Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,speakers, chests, or carts may fall over and cause personal injury.Care should be taken to route all cords and cables connected to the LCD monitor so that they can notbe pulled, grabbed, or tripped over.ENWW Important Safety Information3 Maintenance GuidelinesTo enhance the performance and extend the life of the monitor:●Do not open the monitor cabinet or attempt to service this product yourself. Adjust only thosecontrols that are covered in the operating instructions. If the monitor is not operating properly orhas been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.●Use only a power source and connection appropriate for this monitor, as indicated on the label/back plate of the monitor.●Be sure the total ampere rating of the products connected to the outlet does not exceed the currentrating of the electrical outlet, and the total ampere rating of the products connected to the cord doesnot exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPSor A) for each device.●Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping theplug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.●Turn the monitor off when not in use. You can substantially increase the life expectancy of themonitor by using a screen saver program and turning off the monitor when not in use.NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.●Slots and openings in the cabinet are provided for ventilation. These openings must not be blockedor covered. Never push objects of any kind into cabinet slots or other openings.●Do not drop the monitor or place it on an unstable surface.●Do not allow anything to rest on the power cord. Do not walk on the cord.●Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.●When removing the monitor base, you must lay the monitor face down on a soft area to prevent itfrom getting scratched, defaced, or broken.Cleaning the Monitor1. Turn off the monitor and unplug the power cord from the back of the unit.2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage theelectronics.CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner,or any volatile substance to clean the monitor screen or cabinet. These chemicals may damage themonitor.Shipping the MonitorKeep the original packing box in a storage area. You may need it later if you move or ship the monitor.4Chapter 2 Safety and Maintenance GuidelinesENWW 3Setting Up the MonitorTo set up the monitor, ensure that the power is turned off to the monitor, computer system, and otherattached devices, then follow the instructions below.NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position.The master power switch turns off all power to the monitor.Installing the Monitor Pedestal BaseNOTE: Do not install the pedestal base if the monitor will be used on a wall, swing arm, or othermounting fixture; instead see Mounting the Monitor on page 13 in this chapter.1. Using both hands, position the monitor over the pedestal base.CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recoverto its normal condition.2. Press down firmly on the monitor to lock the pedestal base in place. When the base locks, it willmake a clicking sound.Figure 3-1 Inserting the Monitor into the Pedestal BaseNOTE: Be sure the pedestal base is securely locked before continuing with the setup.ENWWInstalling the Monitor Pedestal Base5 Rear ComponentsHP ZR22w and ZR24w ModelsFigure 3-2 Rear ComponentsTable 3-1 Rear ComponentsComponent Function1Cable Lock ProvisionProvides slot for use with cable security locks.2Master Power SwitchTurns off all power to the monitor.3AC Power ConnectorConnects the AC power cord to the monitor.4DisplayPort ConnectorConnects the DisplayPort cable to the monitor.5DVI-D ConnectorConnects the DVI-D cable to the monitor.6VGA ConnectorConnects the VGA cable to the monitor.7USB Upstream ConnectorConnects the monitor USB hub cable to a host USB port/hub.8USB Downstream ConnectorsConnects optional USB devices to the monitor.9USB Downstream Connectors(side panel)Connects optional USB devices to the monitor.6Chapter 3 Setting Up the MonitorENWW Routing and Connecting the Cables1. Place the monitor in a convenient, well-ventilated location near the computer.2. Remove the cable routing cover by pulling it straight off the front of the column.Figure 3-3 Removing the Cable Routing Cover3. Before connecting the cables, route them through the cable routing hole in the column (1) andreplace the cable routing cover (2).Figure 3-4 Routing Cables4. Connect a VGA signal cable, DVI-D signal cable, or DisplayPort signal cable.ENWWRouting and Connecting the Cables7 NOTE: The monitor is capable of supporting either analog or digital input. The video mode isdetermined by the video cable used. The monitor will automatically determine which inputs havevalid video signals. The inputs can be selected by pressing the +/Source button on the front panelor through the On-Screen Display (OSD) feature by pressing the Menu button.●For analog operation, use the VGA signal cable provided. Connect the VGA signal cable tothe VGA connector on the rear of the monitor and the other end to the VGA connector on thecomputer.●For DVI digital operation, use the DVI-D signal cable provided. Connect the DVI-D signal cableto the DVI connector on the rear of the monitor and the other end to the DVI connector on thecomputer.●For DisplayPort digital operation, use the DisplayPort signal cable provided. Connect theDisplayPort signal cable to the DisplayPort connector on the rear of the monitor and the otherend to the DisplayPort connector on the computer.5. Connect one end of the provided USB cable to the USB hub connector on the rear panel of thecomputer, and the other end to the upstream USB connector on the monitor.6. Connect one end of the power cable to the AC power connector on the back of the monitor, andthe other end to an electrical wall outlet.Figure 3-5 Connecting the CablesWARNING! To reduce the risk of electric shock or damage to the equipment:Do not disable the power cord grounding plug. The grounding plug is an important safety feature.Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.Disconnect power from the equipment by unplugging the power cord from the electrical outlet.For your safety, do not place anything on power cords or cables. Arrange them so that no one mayaccidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electricaloutlet, grasp the cord by the plug.8Chapter 3 Setting Up the MonitorENWW Connecting USB DevicesThe monitor provides USB connectors on the side panel and on the rear panel that can be used toconnect devices such as a digital camera, USB keyboard, or USB mouse.NOTE: You must connect the USB hub cable from the monitor to the computer to enable the USB 2.0ports on the monitor. Refer to Step 5 in Routing and Connecting the Cables on page 7.Figure 3-6 Connecting USB DevicesAdjusting the Monitor1. Tilt the monitor's panel forward or backward to set it to a comfortable eye level.Figure 3-7 Tilting the MonitorENWW Connecting USB Devices9 2. Swivel the monitor to the left or right for the best viewing angle.Figure 3-8 Swiveling the Monitor3. Adjust the monitor's height so that it is parallel to your eye height for a comfortable viewing position.A lock-down/release button on the back of the column prevents the display head from sliding upwhen the monitor is lifted. If the display head is locked in the lowest height position:a. Make sure that the monitor is safely positioned on a stable surface.b. Gently push down on the display head (1).c. While pushing down the display head, press the lock-down/release button on the back of thecolumn (2).d. Guide the display head up to the desired height (3).Figure 3-9 Adjusting the Height10Chapter 3 Setting Up the MonitorENWW 4. Raise the monitor panel to its highest position and pivot the monitor clockwise from landscape toportrait orientation viewing to adapt to your application.NOTE: It may be necessary to tilt the monitor panel back to prevent the corner of the panel fromcoming in contact with the base when pivoting.Figure 3-10 Pivoting the MonitorNOTE: To view information on the screen in portrait mode, you will need to install the Pivot Prosoftware included on the software and documentation CD. The position of the OSD menu can alsobe rotated to portrait mode. To rotate the OSD menu, press the Menu button on the monitor's frontpanel, then select OSD Control > Rotate OSD.Turning on the Monitor1. Ensure that the master power switch on the rear of the monitor is in the On position.2. Press the power button on the computer to turn it on.3. Press the power button on the front of the monitor to turn it on.CAUTION: Burn-in image damage may occur on monitors that display the same static image onscreen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, youshould always activate a screen saver application or turn off the monitor when it is not in use for aprolonged period of time. Image retention is a condition that may occur on all LCD screens. Monitorswith a “burned-in image” are not covered under the HP warranty.* A prolonged period of time is 12 consecutive hours of non-use.NOTE: If pressing the power button has no effect, the Power Button Lockout feature may be enabled.To disable this feature, press and hold the monitor power button for 10 seconds.NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the front of themonitor, then select Management > Bezel Power LED > Off.When the monitor is powered on, a Monitor Status message is displayed for five seconds. The messageshows which input (DisplayPort, DVI, or VGA) is the current active signal, the status of the auto-switchsource setting (On or Off; factory default is On), the default source signal (factory default is DisplayPort),the current preset display resolution, and the recommended preset display resolution.ENWW Turning on the Monitor11 The monitor automatically scans the signal inputs for an active input and uses that input for the display.If two or more inputs are active, the monitor will display the default input source. If the default source isnot one of the active inputs, then the monitor will display the highest ranking priority input in the followingorder: DisplayPort, DVI, then VGA. You can change the default source in the OSD by pressing the frontpanel menu button and selecting Source Control > Default Source.Removing the Monitor Pedestal BaseYou can remove the monitor panel from the pedestal base to mount the panel on a wall, a swing arm,or other mounting fixture (purchased separately).This monitor has a Quick Release mechanism that allows you to easily remove and replace the monitorpanel to the pedestal base.CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and thepower and signal cables are both disconnected. Also disconnect any USB cables that are connected tothe monitor.1. Disconnect and remove the signal and power cables from the back of the monitor.2. Slide the quick release latch (1) on the pedestal base to the side (either right or left).3. Pull up on the monitor display head (2) to remove it from the base.Figure 3-11 Removing the Monitor from the Pedestal Base12Chapter 3 Setting Up the MonitorENWW Mounting the MonitorNOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket.The HP Quick Release can be removed from the pedestal base and installed to a mounting fixture. Itallows you to quickly and securely attach the monitor panel to the mounting fixture.1. Remove the monitor panel from the pedestal base. Refer to Removing the Monitor PedestalBase on page 12 in the previous section.CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes. To attacha third-party mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm long screws arerequired (not provided with the monitor). Longer screws must not be used because they maydamage the monitor. It is important to verify that the manufacturer’s mounting solution is compliantwith the VESA standard and is rated to support the weight of the monitor display panel. For bestperformance, it is important to use the power and video cables provided with the monitor.2. Remove the Quick Release from the pedestal base by removing the four screws.Figure 3-12 Removing the HP Quick Release from the Pedestal BaseENWWRemoving the Monitor Pedestal Base13 3. Mount the Quick Release to a swing arm or other mounting fixture using the four screws removedfrom the Quick Release in the previous step.Figure 3-13 Installing the Quick ReleaseCAUTION: The Quick Release can also be installed directly to a wall to mount the monitor panel.It is designed to support a maximum of up to 10.9 kg (24 lbs). If you are mounting to a wall, HPrecommends that you consult with a qualified engineering, architectural, or constructionprofessional to determine the appropriate type and quantity of mounting fasteners required for yourapplication and to ensure that the mounting solution is properly installed to support applied loads.4. Insert the monitor panel into the Quick Release, and then press down firmly on the monitor to lockit in place. When the Quick Release locks, it will make a clicking sound.Figure 3-14 Inserting the Monitor Panel into the Quick Release14Chapter 3 Setting Up the MonitorENWW Locating the Rating LabelsThe rating labels on the monitor provide the spare part number, product number, and serial number.You may need these numbers when contacting HP about the monitor model. The rating labels arelocated on the rear panel of the monitor display head.Figure 3-15 Locating the Rating LabelsInstalling a Cable LockYou can secure the monitor to a fixed object with an optional cable lock available from HP.ENWW Locating the Rating Labels15 4Operating the MonitorSoftware and UtilitiesThe CD that comes with the monitor contains files you can install on the computer:●an .INF (Information) file●an .ICM (Image Color Matching) file●auto-adjustment pattern utility●additional software for the monitor modelNOTE: If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HPmonitors support Web site. See Downloading from the Internet on page 17 in this chapter.The Information FileThe .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitorcompatibility with the computer’s graphics adapter.This monitor is Microsoft Windows Plug and Play compatible and the monitor will work correctly withoutinstalling the .INF file. Monitor Plug and Play compatibility requires that the computer’s graphic card isVESA DDC2–compliant and that the monitor connects directly to the graphics card. Plug and Play doesnot work through separate BNC type connectors or through distribution buffers/boxes.The Image Color Matching FileThe .ICM files are data files that are used in conjunction with graphics programs to provide consistentcolor matching from monitor screen to printer, or from scanner to monitor screen. This file is activatedfrom within graphics programs that support this feature.NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC)Profile Format specification.16Chapter 4 Operating the MonitorENWW Installing the .INF and .ICM FilesAfter you determine that you need to update, you can install the .INF and .ICM files from the CD ordownload them.Installing from the CDTo install the .INF and .ICM files on the computer from the CD:1. Insert the CD in the computer CD-ROM drive. The CD menu is displayed.2. View the Monitor Driver Software Readme file.3. Select Install Monitor Driver Software.4. Follow the on-screen instructions.5. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the CDin the event of an installation error. Refer to the Monitor Driver Software Readme file on the CD.Downloading from the InternetTo download the latest version of .INF and .ICM files from the HP monitors support Web site:1. Refer to http://www.hp.com/support and select the country region.2. Follow the links for the monitor to the support page and download page.3. Ensure the system meets the requirements.4. Download the software by following the instructions.ENWWInstalling the .INF and .ICM Files17 Using the Auto-Adjustment FunctionYou can optimize the screen performance for the VGA (analog) input by using the OK/auto button onthe monitor and the auto-adjustment pattern software utility on the CD provided.Do not use this procedure if the monitor is using a DVI or DisplayPort input. If the monitor is using aVGA (analog) input, this procedure can correct the following image quality conditions:●Fuzzy or unclear focus●Ghosting, streaking or shadowing effects●Faint vertical bars●Thin, horizontal scrolling lines●An off-center pictureTo use the auto-adjustment feature:1. Allow the monitor to warm up for 20 minutes before adjusting.2. Press the OK/auto button on the monitor front panel.●You can also press the Menu button, then select Image Control > Auto-Adjustment fromthe OSD Main Menu. Refer to Adjusting the Monitor Settings on page 20 in this chapter.●If the result is not satisfactory, continue with the procedure.3. Insert the CD in the disc drive. The CD menu is displayed.4. Select Open Auto-Adjustment Software. The setup test pattern is displayed.5. Press the OK/auto button on the monitor front panel to produce a stable, centered image.6. Press the ESC key or any other key on the keyboard to exit the test pattern.18Chapter 4 Operating the MonitorENWW Front Panel ControlsTable 4-1 Monitor Front Panel ControlsControl Function1Menu Opens, selects or exits the OSD menu.2Minus If the OSD menu is on, press to navigate backward throughthe OSD menu and decrease adjustment levels.3Plus/source If the OSD menu is on, press to navigate forward through theOSD menu and increase adjustment levels.If the OSD menu is inactive, press to activate the sourcebutton that chooses the video signal input (VGA, DVI, orDisplayPort)4OK/auto If the OSD menu is on, press to select the highlighted menuitem.If the OSD menu is inactive, press to activate the autoadjustment feature to optimize the screen image.5Power Turns the monitor on or off as long as the master powerswitch on the rear panel is on.6 Power LEDBlue = Fully powered.Amber = Sleep mode.Flashing Amber = Sleep Timer mode.ENWW Front Panel Controls19 Adjusting the Monitor SettingsThe monitor settings can be adjusted from the On-Screen Display (OSD) menu or from the HP DisplayAssistant utility.NOTE: If there is a problem with the display settings, try resetting the settings to the factory defaultsby opening the OSD and selecting Factory Reset from the OSD menu.Using the On-Screen Display MenuUse the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. Toaccess the OSD, do the following:1. If the monitor is not already on, press the Power button to turn on the monitor.2. To access the OSD Menu, press the Menu button on the monitor’s front panel.3. To navigate through the OSD Menu, press the + (Plus) button on the monitor’s front panel to scrollup, or the – (Minus) button to scroll down.4. To select an item from the OSD Menu, use the + or – buttons to scroll to and highlight your selection,then press the OK button to select that function.5. Adjust the item using the + or – buttons on the front panel to adjust the scale.6. After adjusting the function, select Save and Return, or Cancel if you don’t want to save the setting,then select Exit from the Main Menu.NOTE: If the buttons remain untouched for 30 seconds (factory default) while displaying a menu, thefirmware will save the current adjustments and exit. Also, if the video controller changes video modewhile the OSD is active, the current (adjusted) settings will not be saved, the OSD will be turned off, andthe new mode will be displayed.20Chapter 4 Operating the MonitorENWW OSD Menu SelectionsThe following table lists the On-Screen Display (OSD) menu selections and their functional descriptions.After changing an OSD menu item, and if the menu screen has these options, you may choose to:●Cancel—to return to the previous menu level.●Save and Return—to save all changes and return to the OSD Main Menu screen. This Save andReturn option is only active if you change a menu item.Table 4-2 OSD MenuIcon Main MenuSubmenu DescriptionBrightness Adjustable scaleAdjusts the brightness level of the screen. The factorydefault range is 90.Contrast Adjustable scaleAdjusts the contrast level of the screen. The factorydefault range is 80.Color Selects the screen color. The factory default is 6500Kor Custom Color, depending on the model.5000 K - WarmProduces a slightly reddish white color.6500 K - sRGB Standard color temperature for sRGB (the industrystandard color space for most general use). 9300 K - CoolProduces a slightly bluish white color. Custom (RGB)Selects and adjusts your own color scales:●R—sets your own red color levels●G—sets your own green color levels●B—sets your own blue color levelsImage ControlAdjusts the screen image. (VGA input only)Auto AdjustmentAutomatically adjusts the screen image (VGA inputonly).Clock Minimizes any vertical bars or strips visible on thescreen background. Adjusting the Clock will alsochange the horizontal screen image.Clock PhaseAdjusts the focus of the display. This adjustmentallows you to remove any horizontal noise and clear orsharpen the image of characters.Horizontal PositionAdjusts the position of the screen image left and right.Vertical PositionAdjusts the position of the screen image up and down.ENWWAdjusting the Monitor Settings21 Icon Main MenuSubmenu DescriptionCustom ScalingSelects the method on how displayed information onthe monitor will be formatted. Select:●Fill to Screen - image fills the entire screen andmay look distorted or elongated because of non-proportional scaling of height and width●Fill to Aspect Ratio - image is sized to fit thescreen and maintains proportional image●Overscan - Supports over-scanning of the imagefor DVI-D and DisplayPort inputs. This option canbe set to:◦Off◦OnSharpness Adjusts the screen image to look sharper or soft. Video OverdriveTurns Video Overdrive On or Off. The factory defaultis Off. Dynamic Contrast RatioTurns Dynamic Contrast Ratio On or Off. The factorydefault is Off.OSD ControlProvides a menu for adjusting the on-screen display(OSD) controls.Horizontal OSDPositionChanges the viewing position of the OSD menu to theleft or right area of the screen. The factory defaultrange is 50.Vertical OSD PositionChanges the viewing position of the OSD menu to thetop or bottom area of the screen. The factory defaultrange is 50.OSD TransparencyAdjust to view the background information through theOSD.OSD TimeoutSets the time duration in seconds that the OSD isvisible after the last button is pressed. The range is 5– 60 seconds. The factory default is 30 seconds. Rotate OSDRotates the OSD menus and messages to support themonitor's pivot feature. The choices are Landscapeand Portrait.Management Selects the OSD and power management features ofthe monitor.Power SaverEnables the power saving feature. Select:●On●OffThe factory default is On.Table 4-2 OSD Menu (continued)22Chapter 4 Operating the MonitorENWW Icon Main MenuSubmenu DescriptionPower On RecallRestores power to the monitor following anunexpected removal of power. Select:●On●OffThe factory default is On.Mode DisplayDisplays the resolution, refresh rate and frequencyinformation on the screen each time the OSD MainMenu is accessed. Select:●On●OffThe factory default is On.Monitor StatusDisplays the operating status of the monitor each timethe monitor is powered on. Select the location todisplay the status to:●Top●Middle●Bottom●OffThe factory default is Top.DDC/CI SupportAllows the computer to control some OSD menufeatures such as brightness, contrast and colortemperature. Set to:●On●OffThe factory default is On. Bezel Power LEDTurns off the power LED on the front panel of themonitor. The factory default is On.Sleep TimerProvides the timer adjustment menu options:●Set Current Time—sets the current time in hoursand minutes●Set Sleep Time—sets the time you want to placethe monitor in sleep mode●Set on Time—sets the time you want the monitorto wake up from sleep mode●Timer—sets the Sleep Timer feature On or Off.The default setting is Off.●Sleep Now—immediately sets the monitor toenter sleep modeLanguageSelects the language in which the OSD menu isdisplayed. The factory default is English.Table 4-2 OSD Menu (continued)ENWWAdjusting the Monitor Settings23 Icon Main MenuSubmenu DescriptionInformation Selects and displays important information about themonitor.Current SettingsProvides the current input video mode.RecommendedSettingsProvides the recommended resolution mode andrefresh rate for the monitor.Serial NumberReports the serial number of the monitor. The serialnumber is needed if contacting HP technical support.FW VersionReports the firmware version of the monitor.Backlight HoursReports the total hours of backlight operation. Service Supporthttp://www.hp.com/supportFactory ResetReturns all OSD menu settings and DDC/CI controlsto the factory default settings, except the Language.Source Control Selects the video input signal. DisplayPort is thefactory default. DisplayPort Selects DisplayPort as the video input signal. DVI Selects DVI as the video input signal. VGA Selects VGA as the video input signal. Default SourceSelects the default or primary video input signal whenthe monitor is connected to two active and valid videosources. The monitor will automatically determine thevideo format. The choices are:●DisplayPort●DVI●VGAThe factory default is DisplayPort. Auto-Switch SourceTurns the system's automatic video signal input to Onor Off. The factory default is On. Source DetectionThis option is displayed in the OSD when a DisplayPortinput is selected. You can set Source Detection to:●Always Active●Low PowerThe factory default is Low Power.ExitExits the OSD menu screen.Table 4-2 OSD Menu (continued)24Chapter 4 Operating the MonitorENWW Optimizing Digital ConversionTwo controls in the on-screen display can be adjusted to improve image performance: Clock and ClockPhase.NOTE: The Clock and Clock Phase controls are adjustable only when using an analog input. Thesecontrols are not adjustable for digital inputs.The Clock must first be set correctly since the Clock Phase settings are dependent on the main Clocksetting. Use these controls only when the auto-adjustment function does not provide a satisfactoryimage.●Clock—Increases/decreases the value to minimize any vertical bars or stripes visible on the screenbackground.●Clock Phase—Increases/decreases the value to minimize video distortion or video jitter.NOTE: When using the controls, you will obtain the best results by using the auto-adjustment patternsoftware utility provided on the CD.When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continueadjusting the values until the distortion disappears. To restore the factory settings, select Yes from theFactory Reset menu in the on-screen display.Using the HP Display Assistant UtilityHP Display Assistant, included on the software and documentation CD, is a software utility that guidesyou through the tuning process with easy to understand instructions and background patterns designedfor each monitor control. It provides:●Accurate screen calibration through the use of step-by-step instruction Wizards to obtain the bestoverall image quality.●Software control of the monitor image and color settings to eliminate dependence on the monitor’sfront panel buttons and On-Screen Display (OSD) menu.●Defined preset display settings for each individual user in a multi-user environment.●Multiple preset display settings for a single user based on content and ambient lighting.●Asset Management and Power Management capabilities that include remote control for individualor a group of displays on the domain from a centralized console application.●Power Saving Plug-in feature that applies power saving modes to the display and a schedule powersaving feature that allows the display to be set to idle (stand-by) mode or powered off after a pre-determined time of inactivity.The HP Display Assistant Utility has two modes of operation: Wizard and OSD mode. The preferredmethod of use is Wizard mode, which takes you through a step-by-step process to accurately calibratethe monitor. This method relies on a sequence of steps that will obtain the best display results whencompleted.NOTE: Refer to the HP Display Assistant user guide for additional information about the software.ENWWAdjusting the Monitor Settings25 Identifying Monitor ConditionsSpecial messages will appear on the monitor screen when identifying the following monitor conditions:●Monitor Status—When the monitor is powered on or when the input source signal is changed, aMonitor Status message is displayed for five seconds. The message shows which input is thecurrent active signal, the status of the auto-switch source setting (On or Off), the default sourcesignal, the current preset display resolution, and the recommended preset display resolution.●Input Signal Out of Range—Change resolution setting to 1920 x 1080 – 60Hz—Indicates themonitor does not support the input signal because the resolution and/or refresh rate are set higherthan the monitor supports (model ZR22w).●Input Signal Out of Range—Change resolution setting to 1920 x 1200 – 60Hz—Indicates themonitor does not support the input signal because the resolution and/or refresh rate are set higherthan the monitor supports (model ZR24w).●No Source Signal—Indicates the monitor is not receiving a video signal from the PC on the monitorvideo input connector. Check to determine if the PC or input signal source is off or in the powersaving mode.●Auto Adjustment in Progress—Indicates the auto-adjustment function is active.●Monitor Going to Sleep—Indicates the screen display is entering a sleep mode.●Check Video Cable—Indicates the video cable is not properly connected to the computer.●OSD Lockout—The OSD can be enabled or disabled by pressing and holding the Menu buttonon the front panel for 10 seconds. If the OSD is locked, the warning message OSD Lockoutdisplays for ten seconds.◦If the OSD is locked, press and hold the Menu button for 10 seconds to unlock the OSD.◦If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD.●Power Button Lockout—Indicates the power button is locked. If the power button is locked, thewarning message Power Button Lockout displays.◦If the power button is locked, press and hold the power button for 10 seconds to unlock thepower button function.◦If the power button is unlocked, press and hold the power button for 10 seconds to lock outthe power button function.●Theft Mode Enabled—Indicates that theft deterrence mode has been activated. Theft deterrenceis an optional feature that can be set up in HP Display Assistant. Theft deterrence mode is triggeredif both the power and display cables have been disconnected from the monitor, the monitor isreconnected to a different computer, and the theft deterrence PIN number is not entered within theelapsed time. When the monitor is in theft deterrence mode, all front panel buttons are disabledother than the power button.26Chapter 4 Operating the MonitorENWW Sleep Timer ModeThe Sleep Timer mode is an energy-saving feature that enables you to set a time for the monitor topower on and off at the same time every day. This also extends the life of the backlight bulbs in themonitor. The Sleep Timer has five settings:●Set Current Time●Set Sleep Time●Set On Time●Timer: On/Off●Sleep NowTo set the timer:1. Press the Menu button on the monitor front panel to display the OSD Menu.2. Scroll down and highlight Management.3. Press the OK button to select Management.4. Scroll down and highlight and select Sleep Timer > Set Current Time.NOTE: You must set the current local time before you reset the time for Sleep Time or OnTime. Note that the time is displayed in a 24–hour clock format. For example, 1:15 p.m. is displayedas 13 hours 15 minutes.A power failure or loss of power to the monitor will cause the timer to reset to 00:00. If this occurs,you will need to reset the sleep timer mode.5. Press the OK button once to enter the adjustment mode for hours.6. Press the - (Minus) or + (Plus) button to adjust the hour.7. Press the OK button again to enter the time for minutes.8. Press the - (Minus) or + (Plus) button to adjust the minutes.9. Press the OK button to lock in the time chosen.10. After setting the current time, the highlight automatically skips to Set Sleep Time. Repeat steps 6through 9 to set Sleep Time.11. If you do not want to set Sleep Time, press the OK button twice, then select Save and Return toexit the menu.12. After setting Sleep Time, the highlight automatically skips to Set On Time. Repeat steps 6 through9 to set On Time.13. Set the Timer mode to On to activate the Sleep Timer settings.14. When you are finished, select Save and Return to exit the menu.The fifth selection, Sleep Now, turns the monitor backlights off immediately and stays in sleep modeuntil the next On Time activates or a monitor button is pressed.ENWW Sleep Timer Mode27 HP Display LiteSaverHP Display LiteSaver is a software application, available on the CD, that increases monitor life andsaves energy. It allows you to place the monitor into its low power sleep mode at predefined times byshutting down or reducing power to most internal circuits. This helps protect the LCD panel againstimage retention. Image retention can occur when the monitor is left on while displaying the same imagefor an extended period of time, leaving a shadow of the image on the screen.Installing the HP Display LiteSaver Software1. Insert the CD in the computer CD-ROM Drive. The CD menu is displayed.2. Select Install HP Display LiteSaver Software.3. After installing the software, click the HP Display LiteSaver icon in the Windows system tray orright-click the icon and select Configure from the pop-up menu.4. Select the following options to configure the HP Display LiteSaver features:Table 4-3 HP Display LiteSaver Configuration OptionsSelect This OptionTo Do ThisEnable Display LiteSaverEnables the HP Display LiteSaver functions; deselect to disable the HP DisplayLiteSaver.Display OffSets the time when the monitor automatically turns off. This does not affect screensaver operation, which has priority over the HP Display LiteSaver.Display OnSets the time when the monitor automatically turns on. This does not affect screensaver operation, which has priority over the HP Display LiteSaver.Activity ExtensionSets the time in minutes before the monitor turns off if there is any keyboard or mouseactivity after the Display Off time is reached. If the keyboard or mouse is used, thenHP Display LiteSaver waits until the set amount of time before turning the displayoff again. Set to 0 to disable. If disabled, the monitor will turn off as soon as theDisplay Off time is reached, regardless of keyboard or mouse activity.Show 1 minute Display Off NoticeDisplays a popup message in the system tray 1 minute before the monitor is turnedoff by HP Display LiteSaver.Status Shows the time until the monitor is next due to be turned off by HP Display LiteSaver.OK Stores the current settings and minimizes HP Display LiteSaver to the System Tray.Cancel Restores the previous settings and minimizes HP Display LiteSaver to the SystemTray. HP Display LiteSaver will continue to run.Help Opens the online help file.ExitExits and closes the HP Display LiteSaver. It will no longer control the monitor poweruntil it is next run.View HP Display LiteSaver Readme on the CD for additional information on how to configure HP DisplayLiteSaver.28Chapter 4 Operating the MonitorENWW sRGB SupportThe monitor is designed to support sRGB for color management, which adapts to the color standardsused in the image technology industry.To take advantage of the sRGB support, you will need to change the monitor’s color temperature tosRGB and install the sRGB color profile (ICM) file.NOTE: The sRGB color temperature preset will improve the color accuracy of sRGB images on thecomputer monitor, but some color variation may still occur.Changing the Color Temperature1. Press the Menu button on the front panel of the monitor to launch the Main Menu of the OSD.2. Select Color.3. Select 6500 K - sRGB.4. Select Save and Return to exit the menu.Installing the sRGB ICM File for Microsoft Windows 2000 and Windows XPNOTE: To complete the following procedure, you must be logged in as an administrator or a memberof the administrator’s group. If the computer is connected to a network, network policy settings mayprevent you from completing this procedure. The sRGB ICM file does not support Windows 95 andWindows NT operating systems.1. Click the Display icon in the Control Panel.2. In the Display Properties windows, select the Settings tab, then click the Advanced button.3. Select the Color Management tab, then click the Add button to open the Add ProfileAssociation dialog box.4. Select the sRGB Color Space Profile.icm file, then click the Add button5. To activate a color profile for the monitor, you must set it as the Default Monitor Profile. SelectsRGB Color Space Profile, then click Set as Default button.6. Click Apply or OK.Installing the sRGB ICM File for Microsoft Windows Vista1. Click Appearance and Personalization icon in the Control Panel.2. Click Personalization.3. Click Display Settings.4. Click the Advanced Settings button.5. Click the Color Management tab, then click the Color Management button.6. Click the Advanced tab, then click the Change System Defaults button.7. On the Devices tab, click the Add button.ENWW sRGB Support29 8. Select the RGB Color Space Profile.icm file, then click the OK button.9. To activate a color profile for the monitor, you must set it as the Default Monitor Profile. SelectsRGB Color Space Profile, then click the Set as Default button.Installing the sRGB ICM File for Microsoft Windows 71. Click Appearance and Personalization icon in the Control Panel.2. Click Display.3. Click Change display settings.4. Click Advanced settings.5. Click the Color Management tab, then click the Color Management button.6. Click the Advanced tab, then click the Change System Defaults button.7. On the Devices tab, click the Add button.8. Select the RGB Color Space Profile.icm file, then click the OK button.9. To activate a color profile for the monitor, you must set it as the Default Monitor Profile. SelectsRGB Color Space Profile, then click the Set as Default button.30Chapter 4 Operating the MonitorENWW A TroubleshootingSolving Common ProblemsThe following table lists possible problems, the possible cause of each problem, and the recommendedsolutions.Problem Possible CauseSolutionScreen is blank.Power cord is disconnected.Connect the power cord. Master power switch on themonitor's rear panel is turnedoff.Set the master power switch to the on position (I) andpress the front panel power button.Power button on front panel ofthe monitor is turned off.Check that the master power switch on the rear ofthe monitor is set to the on (I) position. Press the frontpanel power button.NOTE: If pressing the power button has no effect,press and hold the power button for 10 seconds todisable the power button lockout feature.Video cable is improperlyconnected.Connect the video cable properly. Refer to Chapter3, Setting Up the Monitor on page 5 for moreinformation.Screen blanking is active.Press any key on the keyboard or move the mouseto inactivate the screen blanking utility.Screen image appears distorted; text isfuzzy or blurred; image quality isdegraded.The computer’s graphics cardresolution is set lower or higherthan the monitor’s nativeresolution.Set the computer’s display resolution to the samemode as the monitor’s recommended native screenresolution to provide the best picture quality.Image appears blurred, indistinct, ortoo dark.Brightness and contrast aretoo low.Press the OK/auto button on the front panel. If thisdoes not correct the image, press the Menu buttonto open the OSD Menu, and adjust the brightnessand contrast scales as needed.Image is not centeredPosition may need adjustment.Press the Menu button to access the OSD menu.Select Image Control/Horizontal Position or VerticalPosition to adjust the horizontal or vertical positionof the image.Check Video Cable is displayed onscreen.Monitor video cable isdisconnected.Connect the appropriate video cable (DisplayPort,DVI, or VGA) between the computer and monitor. Besure that the computer power is off while connectingthe video cable.ENWW Solving Common Problems31 Problem Possible CauseSolutionInput Signal Out of Range. ChangeSettings to 1920 × 1080 @ 60Hz(ZR22w model) OR Input Signal Outof Range. Change settings to 1920 x1200 @ 60 Hz (ZR24w model) isdisplayed on screen.Video resolution and/or refreshrate are set higher than whatthe monitor supports.Restart the computer and enter Safe Mode. Changethe settings to a supported setting (see RecognizingPreset Display Resolutions on page 36). Restartthe computer so that the new settings take effect.HP Display LiteSaver doesn't turn offthe monitor screen.The Activity Extension timehas not elapsed.The default Activity Extension value is set to 10minutes. The HP Display LiteSaver will wait to detectno input or movement from the keyboard or mousefor 10 consecutive minutes after the Display Off timehas passed, before the monitor enters into low-power mode. For example, if the Display Off time isset to 5 minutes from the current time and the ActivityExtension is set to 10 minutes, the HP DisplayLiteSaver will not actually turn off the display until 10minutes of inactivity has elapsed, even though theDisplay Off time is 5 minutes from now. The HP Display LiteSaver maynot be compatible with thecomputer system. Somenotebook computers are notcompatible and the monitorpower can not be controlled.The monitor screen should turn off if the system iscompatible. To turn the monitor back on, wait 5seconds and move the mouse.NOTE: If the monitor did not turn off, then thecomputer graphics driver is not compatible with theHP Display LiteSaver software.The monitor is off but it did not seem toenter into a low-power sleep mode.The monitor's power savingcontrol is disabled.In the monitor's OSD menu, select Management> Power Saver. The control should be set to On toallow the monitor to enter into low-power modes.OSD Lockout is displayed.The monitor's OSD Lockoutfunction is enabled.Press and hold the Menu button for 10 seconds todisable the OSD Lockout function.Power Button Lockout is displayed.The monitor's Power ButtonLockout function is enabled.Press and hold the Power button for 10 seconds tounlock the power button function.Online Technical SupportFor the online access to technical support information, self-solve tools, online assistance, communityforums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go tohttp://www.hp.com/supportPreparing to Call Technical SupportIf you cannot solve a problem using the troubleshooting tips in this section, you may need to call technicalsupport. Have the following information available when you call:●Monitor model number●Monitor serial number●Purchase date on invoice●Conditions under which the problem occurred●Error messages received32Appendix A TroubleshootingENWW ●Hardware configuration●Name and version of the hardware and software you are usingENWWPreparing to Call Technical Support33 BTechnical SpecificationsNOTE: All performance specifications are provided by the component manufacturers. Performancespecifications represent the highest specification of all HP's component manufacturers' typical levelspecifications for performance and actual performance may vary either higher or lower.ZR22w ModelTable B-1 ZR22w SpecificationsDisplayType54.61 cm wide screenTFT LCD21.5 inches wide screenViewable Image Size54.61 cm diagonal21.5–inch diagonalTilt -5 to 30°Swivel -45 to 45°Maximum Weight (Unpacked)7.0 kg15.43 lbs.Dimensions (include base)Height (highest position)Height (lowest position)DepthWidth45.62 cm36.62 cm22.96 cm50.74 cm17.96 inches14.42 inches9.04 inches19.98 inchesMaximum Graphic Resolution1920 x 1080 (60 Hz) analog input1920 x 1080 (60 Hz) digital inputOptimum Graphic Resolution1920 x 1080 (60 Hz) analog input1920 x 1080 (60 Hz) digital input Text Mode720 × 400Dot Pitch0.2475 (H) × 0.2475 (W) mmPixels Per Inch96 PPIHorizontal Frequency24 to 80 kHzVertical Refresh Rate50 to 76 Hz34Appendix B Technical SpecificationsENWW Environmental Requirements TemperatureOperating TemperatureStorage Temperature5 to 35° C-20 to 60° C41 to 95° F-4 to 140° FRelative Humidity20 to 80%Power Source100 – 240 VAC, 50/60 HzAltitude:OperatingStorage0 to 5000 m0 to 12192 m0 to 16,400 feet0 to 40,000 feetPower Consumption (maximum)44 wattsInput TerminalOne VGA connector with cable included;one DVI connector with cable included;one DisplayPort connector with cableincluded ZR24w ModelTable B-2 ZR24w SpecificationsDisplayType60.96 cm wide screenTFT LCD24 inches wide screenViewable Image Size60.96 cm diagonal24–inch diagonalTilt -5 to 30°Swivel -45 to 45°Maximum Weight (Unpacked)8.20 kg18.04 lbs.Dimensions (include base)Height (highest position)Height (lowest position)DepthWidth45.9 cm42.45 cm23.529 cm55.64 cm18.07 inches16.71 inches9.236 inches21.9 inchesMaximum Graphic Resolution1920 x 1200 (60 Hz) analog input1920 x 1200 (60 Hz) digital inputOptimum Graphic Resolution1920 x 1200 (60 Hz) analog input1920 x 1200 (60 Hz) digital input Text Mode640 × 480Dot Pitch0.270 (H) x 0.270 (W) mmPixels Per Inch94 PPIHorizontal Frequency24 to 80 kHzTable B-1 ZR22w Specifications (continued)ENWW ZR24w Model35 Vertical Refresh Rate59 to 61 HzEnvironmental Requirements TemperatureOperating TemperatureStorage Temperature5 to 35° C-20 to 60° C41 to 95° F-4 to 140° FRelative Humidity20 to 80%Power Source100 – 240 VAC, 50/60 HzAltitude:OperatingStorage0 to 5000 m0 to 12192 m0 to 16,400 feet0 to 40,000 feetPower Consumption (maximum)100 wattsInput TerminalOne VGA connector with cable included;one DVI connector with cable included;one DisplayPort connector with cableincluded Recognizing Preset Display ResolutionsThe display resolutions listed below are the most commonly used modes and are set as factory defaults.This monitor automatically recognizes these preset modes and they will appear properly sized andcentered on the screen.ZR22w ModelTable B-3 Factory Preset ModesPreset Pixel FormatHorz Freq (kHz)Vert Freq (Hz)1640 × 48031.469 59.9402640 × 48037.861 72.8093640 × 48037.500 75.004720 × 40031.469 70.0875800 × 60037.879 60.31761024 × 76848.363 60.00471152 × 72044.86 60.0081280 × 72044.77 59.8691280 × 76847.396 60.0010 1280 × 80049.702 59.81011 1280 × 96060.00 60.0012 1280 × 102463.98 60.02131366 × 76847.7159.79Table B-2 ZR24w Specifications (continued)36Appendix B Technical SpecificationsENWW 14 1440 × 90055.94 59.8915 1440 × 90055.469 59.90116 1600 × 90060.0 60.017 1600 × 100061.648 60.0018 1600 × 120075.00 60.0019 1680 × 105065.29 60.00201920 × 108067.560.00ZR24w ModelTable B-4 Factory Preset ModesPreset Pixel FormatHorz Freq (kHz)Vert Freq (Hz)1640 × 48031.469 59.9402720 × 40031.469 70.0873800 × 60037.879 60.31741024 × 76848.363 60.00451280 × 96060.00 60.0061280 × 102463.981 60.0271440 × 90055.935 59.88781600 × 120075.00 60.0091680 × 105065.29 60.0010 1920 × 108067.50 60.0011 1920 × 120074.038 59.95121920 × 120074.55659.885Entering User ModesThe video controller signal may occasionally call for a mode that is not preset if:●You are not using a standard graphics adapter.●You are not using a preset mode.It this occurs, you may need to readjust the parameters of the monitor screen by using the on-screendisplay. Your changes can be made to any or all of these modes and saved in memory. The monitorautomatically stores the new setting, then recognizes the new mode just as it does a preset mode. Inaddition to the factory preset modes, there are fifteen to twenty user modes, depending on the model,that can be entered and stored.Table B-3 Factory Preset Modes (continued)ENWW Entering User Modes37 Energy Saver FeatureWhen the monitor is in its normal operating mode, the monitor uses less than 28.5 watts (ZR22w model)or 95 watts (ZR24w model) and the Power light is blue.The monitor also supports a reduced power state. The reduced power state will be entered into if themonitor detects the absence of either the horizontal sync signal and/or the vertical sync signal. Upondetecting the absence of these signals, the monitor screen is blanked, the backlight is turned off, andthe power light is turned amber. When the monitor is in the reduced power state, the monitor will utilizeless than 2 watts of power. There is a brief warm up period before the monitor will return to its normaloperating mode.Refer to the computer manual for instructions on setting energy saver features (sometimes called powermanagement features).NOTE: The above power saver feature only works when connected to computers that have energysaver features.By selecting the settings in the monitor's Energy Saver utility, you can also program the monitor to enterinto the reduced power state at a predetermined time. When the monitor's Energy Saver utility causesthe monitor to enter the reduced power state, the power light blinks amber.38Appendix B Technical SpecificationsENWW CAgency Regulatory NoticesFederal Communications Commission NoticeThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee that interference will not occurin a particular installation. If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, the user is encouraged to tryto correct the interference by one or more of the following measures:●Reorient or relocate the receiving antenna.●Increase the separation between the equipment and the receiver.●Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.●Consult the dealer or an experienced radio or television technician for help.ModificationsThe FCC requires the user to be notified that any changes or modifications made to this device that arenot expressly approved by Hewlett Packard Company may void the user's authority to operate theequipment.CablesConnections to this device must be made with shielded cables with metallic RFI/EMI connector hoodsto maintain compliance with FCC Rules and Regulations.Declaration of Conformity for Products Marked with theFCC Logo (United States Only)This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may causeundesired operation.For questions regarding the product, contact:ENWWFederal Communications Commission Notice39 Hewlett Packard CompanyP. O. Box 692000, Mail Stop 530113Houston, Texas 77269-2000Or, call 1-800-HP-INVENT (1-800 474-6836)For questions regarding this FCC declaration, contact:Hewlett Packard CompanyP. O. Box 692000, Mail Stop 510101Houston, Texas 77269-2000Or, call (281) 514-3333To identify this product, refer to the Part, Series, or Model number found on the product.Canadian NoticeThis Class B digital apparatus meets all requirements of the Canadian Interference-Causing EquipmentRegulations.Avis CanadienCet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matérielbrouilleur du Canada.European Union Regulatory NoticeThis product complies with the following EU Directives:●Low Voltage Directive 2006/95/EC●EMC Directive 2004/108/ECCompliance with these directives implies conformity to applicable harmonized European standards(European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard forthis product or product family.This compliance is indicated by the following conformity marking placed on the product:This marking is valid for non-Telecomproducts and EU harmonized Telecomproducts (e.g. Bluetooth)This marking is valid for EU non-harmonized Telecom products.*Notified body number (used only ifapplicable — refer to the product label).40Appendix C Agency Regulatory NoticesENWW Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GermanyThe official EU CE declaration of conformity for this device may be found at http://www.hp.com/go/certificates.German Ergonomics NoticeHP products which bear the “GS” approval mark, when forming part of a system comprising HP brandcomputers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomicrequirements. The installation guides included with the products provide configuration information.Japanese NoticeKorean NoticePower Cord Set RequirementsThe monitor power supply is provided with Automatic Line Switching (ALS). This feature allows themonitor to operate on input voltages between 100–120V or 200–240V.The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for usein the country where you purchased the equipment.If you need to obtain a power cord for a different country, you should purchase a power cord that isapproved for use in that country.The power cord must be rated for the product and for the voltage and current marked on the product'selectrical ratings label. The voltage and current rating of the cord should be greater than the voltage andcurrent rating marked on the product. In addition, the cross-sectional area of the wire must be a minimumof 0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m).If you have questions about the type of power cord to use, contact an authorized HP service provider.A power cord should be routed so that it is not likely to be walked on or pinched by items placed uponit or against it. Particular attention should be paid to the plug, electrical outlet, and the point where thecord exits from the product.ENWW German Ergonomics Notice41 Japanese Power Cord RequirementsFor use in Japan, use only the power cord received with this product.CAUTION: Do not use the power cord received with this product on any other products.Product Environmental NoticesENERGY STAR® Qualification (Select Models)HP Displays marked with the ENERGY STAR® certification mark meet the requirements of the U.S.Environmental Protection Agency (EPA) ENERGY STAR program. The EPA ENERGY STAR®certification mark does not imply endorsement by the EPA. As an ENERGY STAR Partner, HewlettPackard Company has determined that this product meets the ENERGY STAR® program requirementsfor display energy efficiency.The following ENERGY STAR® certification mark appears on all ENERGY STAR qualified displays:The ENERGY STAR® program specifications for displays and computers were created by the EPA topromote energy efficiency and reduce air pollution through more energy-efficient equipment in homes,offices, and factories. One way products achieve this goal is by using the Microsoft Windows powermanagement feature to reduce power consumption when the product is not in use.The power management feature enables the computer to initiate a low-power or “sleep” mode after aperiod of user inactivity. When used with an external ENERGY STAR® qualified display, this featurealso supports similar power management features for the display. To take advantage of these potentialenergy savings, users should use the default power management settings that are provided withENERGY STAR qualified computers and displays. The default power management settings onENERGY STAR qualified computers are preset to behave in the following ways when the system isoperating on AC power:●Turn off an external display after 15 minutes of user inactivity●Initiate a low power sleep mode for the computer after 30 minutes of user inactivityENERGY STAR® qualified computers exit the low power sleep mode and ENERGY STAR qualifieddisplays resume operation when the user resumes use of the computer. Examples include the userpressing the power/sleep button, receiving an input signal from an input device, receiving an input signalfrom a network connection with the Wake On LAN (WOL) feature enabled, etc.Additional information on the ENERGY STAR® program, its environmental benefits and the potentialenergy and financial savings of the power management feature can be found on the EPA ENERGYSTAR Power Management Web site at http://www.energystar.gov/powermanagement.42Appendix C Agency Regulatory NoticesENWW Materials DisposalThis HP product contains mercury in the fluorescent lamp in the display LCD that might require specialhandling at end-of-life.Disposal of this material can be regulated because of environmental considerations. For disposal orrecycling information, contact the local authorities or the Electronic Industries Alliance (EIA)http://www.eiae.org.Disposal of Waste Equipment by Users in Private Household in theEuropean UnionThis symbol on the product or on its packaging indicates that this product must not be disposed of withyour household waste. Instead, it is your responsibility to dispose of your waste equipment by handingit over to a designated collection point for the recycling or waste electrical and electronic equipment.The separate collection and recycling of your waste equipment at the time of disposal will help toconserve natural resources and ensure that it is recycled in a manner that protects human health andthe environment. For more information about where you can drop off your waste equipment for recycling,please contact the local city office, the household waste disposal service or the shop where youpurchased the product.HP Recycling ProgramHP encourages customers to recycle used electronic hardware, HP original print cartridges, andrechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle.Chemical SubstancesHP is committed to providing our customers with information about the chemical substances in ourproducts as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006of the European Parliament and Council). A chemical information report for this product can be foundat http://www.hp.com/go/reach.Restriction of Hazardous Substances (RoHS)A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates thatmanufacturers provide Material Content Declarations for certain categories of electronic productsoffered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visithttp://www.hp.com/go/jisc0950.ENWWProduct Environmental Notices43 11363-200611363-2006Turkey EEE RegulationIn Conformity with the EEE RegulationEEE Yönetmeliğine Uygundur44Appendix C Agency Regulatory NoticesENWW DLCD Monitor Quality and Pixel PolicyThe TFT monitor uses high-precision technology, manufactured according to HP standards, toguarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections thatappear as small bright or dark spots. This is common to all LCD displays used in products supplied byall vendors and is not specific to the HP LCD. These imperfections are caused by one or more defectivepixels or sub-pixels.●A pixel consists of one red, one green, and one blue sub-pixel.●A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off(a dark spot on a bright background). The first is the more visible of the two.●A defective sub-pixel (dot defect) is less visible than a defective whole pixel and is small and onlyvisible on a specific background.To locate defective pixels, the monitor should be viewed under normal operating conditions, in normaloperating mode at a supported resolution and refresh rate, from a distance of approximately 50 cm (20in).HP expects that, over time, the industry will continue to improve its ability to produce LCDs with fewercosmetic imperfections and HP will adjust guidelines as improvements are made.ENWW 45