HP Pavilion DV6 Installation Failed - Windows 10 Forums

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• Thread starter yvon blaquiere
• Start date Aug 9, 2015

Y

yvon blaquiere

Joined Aug 9, 2015 Messages 1 Reaction score 0 Hi I upgraded Windows 7 to Windows 10 on an HP Pavilion DV6, download and installation went good , restarted to Windows 10 OK. While trying some of my programs I got a "critical error, must restart", on restart it went to a blank screen with "please wait" and the tumbling ball wheel and stayed there even after waiting multiple hours. I eventually found that I could restart and use "other starting options" I selected reset PC and keep my files the re-installation went OK and got to Windows 10 but without my programs, I tried different apps and tried a restart again. The same problems occurs having the blank screen with the "please wait". Now I cant even restart only options is power off button but then it comes back to the blank screen. I used my Windows 7 repair disk to get to A: prompt where I used the DiSM.exe command to clean image and revertpendingactions, this got me an error 0xc0000135. What should be my next step, any help will be appreciated TIA. Yvon B

Donald Emery

Joined Jul 6, 2015 Messages 17 Reaction score 0

yvon blaquiere said: Hi I upgraded Windows 7 to Windows 10 on an HP Pavilion DV6, download and installation went good , restarted to Windows 10 OK. While trying some of my programs I got a "critical error, must restart", on restart it went to a blank screen with "please wait" and the tumbling ball wheel and stayed there even after waiting multiple hours. I eventually found that I could restart and use "other starting options" I selected reset PC and keep my files the re-installation went OK and got to Windows 10 but without my programs, I tried different apps and tried a restart again. The same problems occurs having the blank screen with the "please wait". Now I cant even restart only options is power off button but then it comes back to the blank screen. I used my Windows 7 repair disk to get to A: prompt where I used the DiSM.exe command to clean image and revertpendingactions, this got me an error 0xc0000135. What should be my next step, any help will be appreciated TIA. Yvon B Click to expand...

Sorry , I can see that it is an older post , if you see this , & not fixed , Please to let me know , I may be able to help . S

Stu2010

Joined Jun 15, 2015 Messages 15 Reaction score 1 Hi I have a HP DV 7-6xxx and had the same experience. my resolution was to reinstall an image I captured before trying the upgrade, and then continue to use windows 7 Home Premium. Then during Jan 2016 I tried again...this time the upgrade was installed with no errors. The only real problem being a black screen for a few minutes after a boot up, apparently due to dual graphic drivers. Which was cured by a small adjustment in the registry You must log in or register to reply here. Share: Twitter Reddit Pinterest Tumblr WhatsApp Email Share Link

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