HSBC Blocks Cards With Unauthorised Transactions Detected ...

HSBC blocks cards with unauthorised transactions detected, resulting in busier helpline By Qishin Tariq

• Cybersecurity

• Thursday, 24 Mar 2022

  12:15 PM MYT
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HSBC is requiring customers to confirm purchases when their card is suspected of being misused for unauthorised transaction, increasing call volumes at its call centre. — Reuters

PETALING JAYA: HSBC Bank Malaysia has detected unauthorised ecommerce transactions targeting its payment card holders, and is taking preventive measures by blocking cards suspected of being misused.

In recent weeks, a number of HSBC customers have complained on social media that their debit or credit cards were charged for unauthorised transactions, many involving international video game stores including Steam and Blizzard.

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