Help Center

Skip to main content

It’s almost Tax Day! Learn what to do if you might miss the deadline.

How can we help?

• IRS
• IRS IP PIN
• Tax transcript
• SSA login
• Suspended wallet

Troubleshooting topics

• Can’t sign in to my wallet
• Merge my ID.me Wallets
• My video selfie didn’t work
• Can’t upload my ID
• My ID was rejected
• Use ID.me for business

Explore by topic

• Identity Verification Verify your identity and troubleshoot verification issues.
• Community Verification Verify for military, nurse, teacher, PBR, and troubleshoot verification issues.
• Wallet Management Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App.
• Discounts Claim and troubleshoot ID.me Shop discounts.
• Privacy & Fraud Manage your data and learn how ID.me protects your information.

Explore by customer

Government

Employment

Healthcare

• Internal Revenue Service
• Social Security Administration
• Veterans Affairs
• State Benefits

• Sterling
• Indeed
• Unemployment Benefits

• Patient verification
• E-Prescribing for providers

Think you were scammed? Act now.

If you suspect a scam, stop all communication and report fraud.

What to do next

Sign in quickly with passkey MFA

Passkey MFA uses your fingerprint, face, or PIN for quick sign-in and added security.

Set up passkey MFA