Verizon Wireless Customer Service Phone Number (800) 922-0204 ...

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Skip to content Verizon Wireless is now Verizon Updated on 03/04/2026 Contact Verizon Wireless Customer Service Reviews 0 Contacts Community Advertisements

Verizon Wireless Phone Numbers and Emails

Toll-Free Number:

1 (800) 922-0204 Verizon Wireless Services

Call customer service Send Message

Customer Service:

1 (800) 225-5499 Consumer
1 (800) 779-2067 Executive Team
1 (888) 294-6804 Prepaid
1 (800) 837-4966

Accessibility:

1 (888) 262-1999

Business Customer Service:

1 (888) 378-3113 For Business Solutions, Tech Products and Services
1 (800) 465-4054

Business Sales:

1 (877) 830-1626 Enterprise/Public Sector - Federal
1 (844) 915-2512 Fios, Network and Phone (1-19 Employees)
1 (888) 318-0057 Fios, Network and Phone (100-500 Employees)
1 (855) 972-5862 Fios, Network and Phone (20-99 Employees)
1 (877) 465-0178 Mobile Phones and Plans
1 (855) 440-1452 Public Safety
1 (833) 363-1217 State and Local Government/Education

Headquarters:

1 (212) 395-1000
1 (908) 559-2001

Verizon Wireless Emails:

Customer Service Grants For Small Business Digital Ready Legal Privacy Inquiries Media Advertising Inquiries Report Fraud Report Child Sexual Abuse Material, Report Security Vulnerability [email protected] Fios and Traditional Phone [email protected] phone numbers and emails Advertisements

Verizon Wireless Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Verizon Wireless Customer Service Rating 4.2 out of 5 Contact Method Distribution 99% phone, 1% email Most Popular Verizon Wireless Phone Number 1 (800) 922-0204 Most Popular Verizon Wireless Email Address [email protected] Average Hold Time 00:04:27 Average Calls duration 6 minutes Call Volume by Day sun mon tue wed thu fri sat View full overview › Verizon Wireless Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Verizon Wireless Customer Service Rating	4.2 out of 5
Contact Method Distribution	99% phone, 1% email
Most Popular Verizon Wireless Phone Number	1 (800) 922-0204
Most Popular Verizon Wireless Email Address	[email protected]
Average Hold Time	00:04:27
Average Calls duration	6 minutes
Overall Customer Sentiment	Mostly satisfied
Verizon Wireless Live Agent Availability	12% of callers successfully reach a real person
Common Reasons for Contact	Product/ service, request for information, payments and charges
Issue Resolution Rate	Low (8% reported full resolution)
Customer Effort Score	Medium Effort
Prepare before the call to Verizon Wireless	First and last name, phone number or address or zip code

Call Volume by Day sun mon tue wed thu fri sat Close

How to Contact Verizon Wireless?

Most Popular Number:

(800) 922-0204 Verizon Wireless Services

Total calls: 32 314

Issues resolved: 912

Last call: Mar 16, 2026

Rebecca A. Garland PissedConsumer Reporter 03/04/2026

How Do I Get A Live Person At Verizon Wireless Customer Service?

To get to a live person at Verizon customer service, you need to dial 1-888-294-6804. Alternatively, you can also get in touch with a live person via the Verizon customer service chat, which is available on the Verizon website. The virtual Verizon assistant will aid you until a live chat agent comes in the line. Both Verizon customer service chat and phone line is available on all days. Verizon customer service hours are 8 am - 7 pm ET from Monday to Saturday and from 8 am to 5 pm ET on Sundays.

What Is The Verizon Wireless Customer Service Number?

The Verizon customer service number is 1-888-294-6804 available on all days of the week. The customer service timing from Monday to Saturday is 8 am - 7 pm ET, and the line is open from 8 am to 5 pm ET on Sunday. For Verizon business customer service, you can call 1-800-465-4054, which is available on weekdays from 8 am to 9 pm ET.

What Are Verizon Wireless Customer Care Working Hours?

The Verizon customer care works from 8 am to 7 pm on weekdays and 8 am to 5 pm ET on Sundays. To get assistance with Verizon Fios equipment like routers, phones, and remotes, the Verizon technical support phone number 1-800-837-4966 is available 24/7.

Contact Information

Corporate Office Address:

Verizon Communications Inc. 1095 Avenue of the Americas New York, New York 10036 United States

Help in Social Networks:

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Other Info (opening hours):

Other Locations:

Verizon Privacy Office

1300 I St., NW Ste 500 E.

Washington, DC 20005

International Data Privacy Office

Verizon Legal Department

Reading International Business Park

Basingstoke Road

Reading, Berkshire

RG2 6DA UK

Basking Ridge Operational Headquarters

One Verizon Way

Basking Ridge, NJ 07920

More contact details

Summary of Verizon Wireless Customer Service Calls

44.4K TOTALCALLS 05:34 AVG CALLDURATION 8% ISSUESRESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Verizon Wireless?

Payments and Charges Question:

2d ago “Billing”
3d ago “Pay bill”
4d ago “Pho m e payment”

Product/ Service Question:

1d ago “Non working tv.”
2d ago “My number is not registered on network, so l can't call or use Internet”
5d ago “Transferring WiFi to a new address”

Request for Information Question:

1d ago “Question s”
6d ago “To speak to someone about my ipad”
12d ago “I'm trying to help pay my friend's bill where's”

Account Question:

2d ago “I need a pun code to unlock my phone”
2d ago “Phone hacked”
16d ago “Do I have an account with verizon”

Staff Question:

2d ago “Transfer service”
10d ago “New service”
17d ago “Why my service is suspended”

Activation/ Cancellation Question:

7d ago “Cancel service”
12d ago “I can't activate my prepaid phone”
12d ago “Can't activate phone”

Return/ Replace Question:

6d ago “Change card number”
12d ago “Same changes”
12d ago “Change of service”

Cards Question:

17d ago “I bought a Verizon phone and got a Verizon card and I'm trying to get it put on my phone I'm on my old phone right now and it's straight talk”
1M ago “Need pin number”
2M ago “Sim card”

Shipping and Delivery Question:

4d ago “Sent to wrong address and you turn phone off”
25d ago “I would like a package”
3M ago “Not getting anywhere is my problem”

Refund Question:

7d ago “Refund”
2M ago “Where’s my refund”
1Y ago “Needing a refund”

Website/ Application Question:

6M ago “Verizon app change login”
8M ago “Installation failed to come”
10M ago “My phone frozen on download, won't let me do anything”

Employment Question:

20d ago “Pay off phone”
10M ago “Job inquiry”
1Y ago “To pay off the device”