Image ALT Tags Not Showing Up In Safari/chrome/firefox ... - Litmus

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CJ 1 Image ALT Tags not showing up in safari/chrome/firefox with images turned off Chris Judson posted 2014-09-26 08:12:12

Hi

Im coding an email, Ive alt tags on my images, but they are not showing up in browsers.

How do I make them show up via the code?

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Kevin Mandeville replied 2014-09-30 19:20:08

Hey Chris,

There are a couple of reasons that may be why you're having trouble viewing ALT text. Please check to make sure you're not falling victim to one of these:

1) Your ALT text will not display if the length of your ALT does not fit within the specified width of an image. So, be sure your message is short enough to fit. Styling of ALT text will affect this as well. For instance, if you have a massive font size for your ALT text, you will have less characters to display and fit inside of the given width of the image.

2) Your ALT text is 'hidden' from styling that matches the same color of the email background. If your ALT text color is the same color as the background, you won't see it.

Those are two obvious scenarios that jump out to me. Let me know if any of those help you identify your issue.

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Rowdy Gleason replied 2014-09-30 22:03:47

Are you sending tests to Litmus or live email inboxes, or are you turning images off manually in the browsers with a local test? If the latter is the case, alt tags will not display... If it is the former, is it happening across all email clients? Feel free to post some code snippets.

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