Redress HSRP grievance within three days: Delhi transport minister Kailash Gahlot
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Follow us In the wake of many public grievances with regards to the affixing of high-security registration plates (HSRPs) and colour-coded fuel stickers in vehicles, Delhi transport minister Kailash Gahlot on Wednesday directed the officials to streamline the overall grievance mechanism to make the process more smooth. He also directed Society of Indian Automobile Manufacturers (SIAM) to scale up and strengthen their home fitment facility. Delhi transport minister Kailash Gahlot NEW DELHI: In the wake of many public grievances with regards to the affixing of high-security registration plates (HSRPs) and colour-coded fuel stickers in vehicles, Delhi transport minister Kailash Gahlot on Wednesday directed the officials to streamline the overall grievance mechanism to make the process more smooth. He also directed Society of Indian Automobile Manufacturers (SIAM) to scale up and strengthen their home fitment facility.The minister recommended that each grievance must be assigned a unique reference number and its receipt should be acknowledged within the next 24 hours.“It should also be ensured that the grievance is resolved within the next 3-4 working days,” Gahlot directed. The minister said that increased presence of original equipment manufacturers (OEMs) and dealers must be ensured in areas where the sufficient number of dealers are not available.The directions were issued in a review meeting attended by senior officers from the transport department, IT department, all zonal motor licensing officers and other stakeholders, such as SIAM, HSRP manufacturers and the Federation of Automobile Dealers Associations (FADA), major OEMs and suppliers of HSRPs in the capital.SIAM sought time to streamline the overall process of booking and delivery of HSRPs and colour-coded stickers and agreed to resolve all issues before the next meeting, which is scheduled for December 30.SIAM has also been directed to strengthen their home fitment facility so that public does not have to step out to get their HSRP affixed. In response to the increasing queries on vehicles registered in other states, SIAM and transport department have been advised to come up with a solution as soon as possible to ensure that the people of Delhi are not inconvenienced.The Supreme Court has instructed all the states to ensure the affixation of HSRPs and colour-coded stickers on vehicles for increased security and easy identification of fuel types. Subsequently, the ministry of road transport and highways in December 2018 notified the manner of display of registration marks on the motor vehicles under the Central Motor Vehicles Rule (CMVR), 1989.The unique high-security registration plate should be linked electronically to the vehicle after its affixture on the vehicle on registration. The background for colour-coded stickers for diesel vehicles is orange, light blue for petrol and CNG vehicles and grey for all other vehicles.A user can apply through a single window for both the HSRP and colour-coded sticker by logging into https://www.siam.in/ or https://www.bookmyhsrp.com/. For any grievance or queries, a user can call on 1800 1200 201 or write to [email protected], [email protected] and [email protected] (for home delivery related issues).End of ArticleFOLLOW US ON SOCIAL MEDIA
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Delhi transport minister Kailash Gahlot NEW DELHI: In the wake of many public grievances with regards to the affixing of high-security registration plates (HSRPs) and colour-coded fuel stickers in vehicles, Delhi transport minister Kailash Gahlot on Wednesday directed the officials to streamline the overall grievance mechanism to make the process more smooth. He also directed Society of Indian Automobile Manufacturers (SIAM) to scale up and strengthen their home fitment facility.The minister recommended that each grievance must be assigned a unique reference number and its receipt should be acknowledged within the next 24 hours.
“It should also be ensured that the grievance is resolved within the next 3-4 working days,” Gahlot directed. The minister said that increased presence of original equipment manufacturers (OEMs) and dealers must be ensured in areas where the sufficient number of dealers are not available.The directions were issued in a review meeting attended by senior officers from the transport department, IT department, all zonal motor licensing officers and other stakeholders, such as SIAM, HSRP manufacturers and the Federation of Automobile Dealers Associations (FADA), major OEMs and suppliers of HSRPs in the capital.SIAM sought time to streamline the overall process of booking and delivery of HSRPs and colour-coded stickers and agreed to resolve all issues before the next meeting, which is scheduled for December 30.SIAM has also been directed to strengthen their home fitment facility so that public does not have to step out to get their HSRP affixed. In response to the increasing queries on vehicles registered in other states, SIAM and transport department have been advised to come up with a solution as soon as possible to ensure that the people of Delhi are not inconvenienced.The Supreme Court has instructed all the states to ensure the affixation of HSRPs and colour-coded stickers on vehicles for increased security and easy identification of fuel types. Subsequently, the ministry of road transport and highways in December 2018 notified the manner of display of registration marks on the motor vehicles under the Central Motor Vehicles Rule (CMVR), 1989.The unique high-security registration plate should be linked electronically to the vehicle after its affixture on the vehicle on registration. The background for colour-coded stickers for diesel vehicles is orange, light blue for petrol and CNG vehicles and grey for all other vehicles.A user can apply through a single window for both the HSRP and colour-coded sticker by logging into https://www.siam.in/ or https://www.bookmyhsrp.com/. For any grievance or queries, a user can call on 1800 1200 201 or write to [email protected], [email protected] and [email protected] (for home delivery related issues).End of ArticleFOLLOW US ON SOCIAL MEDIA
