Silvercrest HG06337-FR: Problem With Configuring New Device Support

Skip to content Dismiss alert {{ message }} Koenkk / zigbee2mqtt Public

• Uh oh!

  There was an error while loading. Please reload this page.

• Notifications You must be signed in to change notification settings
• Fork 1.9k
• Star 14.6k

• Code
• Issues 787
• Pull requests 6
• Discussions
• Actions
• Security

  Uh oh!

  There was an error while loading. Please reload this page.

• Insights

Additional navigation options

Silvercrest HG06337-FR: problem with configuring new device support #5204New issueCopy linkNew issueCopy linkClosedClosedSilvercrest HG06337-FR: problem with configuring new device support#5204Copy linkLabelsnew device supportNew device support requestNew device support request

Description

smarthomepchopened on Dec 5, 2020Issue body actions

Information about the device + link

I try to add new Silvercrest HG06337-FR (smart plug):

After first run I see:

warn 2020-12-05 20:41:30: Device '0xbc33acfffe4e7293' with Zigbee model 'undefined' and manufacturer name '_TZ3000_wamqdr3f' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html info 2020-12-05 20:41:30: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"interview_successful","meta":{"friendly_name":"0xbc33acfffe4e7293","supported":false},"type":"pairing"}'

Based on the instruction I have added below entry to /opt/zigbee2mqtt/node_modules/zigbee-herdsman-converters/devices.js:

{ fingerprint: [{modelID: 'TS011F', manufacturerName: '_TZ3000_wamqdr3f'}], model: 'HG06337-FR', vendor: 'Silvercrest', description: 'Smart Plug', extend: generic.switch, },

After restart and 2nd try of pairing this I see:

info 2020-12-05 20:43:39: Device '0xbc33acfffe4e7293' joined info 2020-12-05 20:43:39: Starting interview of '0xbc33acfffe4e7293' info 2020-12-05 20:43:39: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":{"friendly_name":"0xbc33acfffe4e7293"},"type":"device_connected"}' info 2020-12-05 20:43:39: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"interview_started","meta":{"friendly_name":"0xbc33acfffe4e7293"},"type":"pairing"}' debug 2020-12-05 20:43:39: Device '0xbc33acfffe4e7293' announced itself info 2020-12-05 20:43:39: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"announce","meta":{"friendly_name":"0xbc33acfffe4e7293"},"type":"device_announced"}' debug 2020-12-05 20:43:40: Received Zigbee message from '0xbc33acfffe4e7293', type 'readResponse', cluster 'genBasic', data '{"modelId":"TS011F"}' from endpoint 11 with groupID 0 debug 2020-12-05 20:43:40: Skipping message, definition is undefined and still interviewing debug 2020-12-05 20:43:40: Received Zigbee message from '0xbc33acfffe4e7293', type 'readResponse', cluster 'genBasic', data '{"manufacturerName":"_TZ3000_wamqdr3f"}' from endpoint 11 with groupID 0 debug 2020-12-05 20:43:40: Received Zigbee message from '0xbc33acfffe4e7293', type 'readResponse', cluster 'genBasic', data '{"powerSource":1}' from endpoint 11 with groupID 0 debug 2020-12-05 20:43:40: Received Zigbee message from '0xbc33acfffe4e7293', type 'readResponse', cluster 'genBasic', data '{"zclVersion":3}' from endpoint 11 with groupID 0 debug 2020-12-05 20:43:41: Received Zigbee message from '0xbc33acfffe4e7293', type 'readResponse', cluster 'genBasic', data '{"appVersion":66}' from endpoint 11 with groupID 0 debug 2020-12-05 20:43:41: Received Zigbee message from '0xbc33acfffe4e7293', type 'readResponse', cluster 'genBasic', data '{"stackVersion":0}' from endpoint 11 with groupID 0 debug 2020-12-05 20:43:41: Received Zigbee message from '0xbc33acfffe4e7293', type 'readResponse', cluster 'genBasic', data '{"hwVersion":1}' from endpoint 11 with groupID 0 debug 2020-12-05 20:43:41: Received Zigbee message from '0xbc33acfffe4e7293', type 'readResponse', cluster 'genBasic', data '{"dateCode":""}' from endpoint 11 with groupID 0 debug 2020-12-05 20:43:41: Received Zigbee message from '0xbc33acfffe4e7293', type 'readResponse', cluster 'genBasic', data '{}' from endpoint 11 with groupID 0 info 2020-12-05 20:43:41: Successfully interviewed '0xbc33acfffe4e7293', device has successfully been paired info 2020-12-05 20:43:41: Device '0xbc33acfffe4e7293' is supported, identified as: Silvercrest Smart Plug (HG06337-FR) info 2020-12-05 20:43:41: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"interview_successful","meta":{"description":"Smart Plug","friendly_name":"0xbc33acfffe4e7293","model":"HG06337-FR","supported":true,"vendor":"Silvercrest"},"type":"pairing"}'

And nothing more happen. I don't see any messages from this device :(

P.S. I have updated zigbee2mqtt before I started

data/database.db entry of the device

{"id":22,"type":"Router","ieeeAddr":"0xbc33acfffe4e7293","nwkAddr":4407,"manufId":4098,"manufName":"_TZ3000_wamqdr3f","powerSource":"Mains (single phase)","modelId":"TS011F","epList":[11,242],"endpoints":{"11":{"profId":260,"epId":11,"devId":266,"inClusterList":[0,3,4,5,6],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"modelId":"TS011F","manufacturerName":"_TZ3000_wamqdr3f","powerSource":1,"zclVersion":3,"appVersion":66,"stackVersion":0,"hwVersion":1,"dateCode":""}}},"binds":[],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"meta":{}}},"appVersion":66,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{},"lastSeen":1607197421464}

Thanks for help in advance!

Metadata

Metadata

Assignees

No one assigned

Labels

new device supportNew device support requestNew device support request

Projects

No projects

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions

You can’t perform that action at this time.