Target Phone Number | Call Now & Skip The Wait - GetHuman

Individuals who call one of Target’s customer service numbers may have questions about credit cards, gift cards, order status or return policies. I called Target’s 800-440-0680 number because I wanted to know how long a person receiving a gift from Target has to return that gift if they are not satisfied with it. Since I would be purchasing gifts before Christmas day, I needed to know if the return period starts on the day of purchase or the day I give the gift.

Upon calling the customer service number, the automated voice response system greeted me with “Thanks for calling Target Guest Relations.” The system gave me the option to hear the information in Spanish.

The menu offered the following options: For store experience, questions about merchandise or coupons, press one. For registry or lists, press two. Press three for Target.com orders and four for credit or debit cards, gift cards, and third-party credit cards. Those interested in becoming vendors could press 5. To hear the information again, I could press pound (#).

I decided to press two and heard about privacy practices and how to opt out of the company sharing personal information. The system said the company may record my call, and then some music played briefly.

Next, I heard, “Thanks for calling gift card services." I told the representative I was not trying to reach gift card services but hoped they could help me. I asked them how long a person has to return a gift from Target. I told them I planned to buy some Christmas gifts and wanted to know how long a recipient has to return a gift if needed.

The associate explained that the time for returning gifts for the holidays begins on December 25th, which was all the information I needed. I thanked the associate. However, she asked for my first and last name and email address. I shared my name with her but decided against sharing my email address. I could not see the point of giving her additional personal information since I had a simple question about returns. There was no need for the company to contact me about anything further.

The call to Target’s customer service number was typical of what I’ve come to expect. I had to endure the menu prompting me to press a number for assistance. Still, I was happy that I could speak to a customer service associate who could answer my questions quickly. Overall, it was a good call.