Vanquish Fitness Reviews | 156 Of 172 - Trustpilot
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- Vanquish Fitness
4.5
VERIFIED COMPANYIn the Shopping & Fashion category
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Claimed profileMay use unsupported invitation methodsReplied to 92% of negative reviewsReplies to negative reviews in < 1 weekWrite a review
Reviews4.5
5,846 total
5-star
82%
4-star
5%
3-star
1%
2-star
1%
1-star
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MVMelanie Villanueva Perez1 reviewESOct 9, 2020Chris has taken care of me quickly and…
Chris has taken care of me quickly and effectively, in 2/3 days I already have my money in my bank again, I really like clothes, I will buy again
Date of experience: October 09, 2020
NDNikola delibasic2 reviewsSEOct 9, 2020Very nice and kind
Very nice and kind, solved my problem Easy, Will buy again
Date of experience: October 09, 2020
Read 1 more review about Vanquish FitnessCesar Nunez2 reviewsUSOct 8, 2020Charlotte was kind enough to help me…
Charlotte was kind enough to help me with my order and get the job done. Making it a great experience and will continue to shop with Vanquish.
Date of experience: October 08, 2020
DLDion Liebrand2 reviewsNLOct 8, 2020Great service by Chelsea
Received great service by Chelsea when I contacted VQ about a broke item.Thanks for the great service Chelsea!
Date of experience: October 08, 2020
MPMarvin P.1 reviewDEOct 8, 2020Great customer service!
Date of experience: October 08, 2020
SCSantynata COD2 reviewsGBOct 8, 2020Amazing customer help.
Date of experience: October 08, 2020
RWRandy Wijnen7 reviewsNLOct 7, 2020Great service and nice clothing
Great service and nice clothing. One thread got lose from the pocket from the hoodie. The service I got for this was outstanding! They really know how to the keep the customer satisfied and coming back for more orders!Big shout out to VanQuish (with a capital Q for the quality of service)
Date of experience: October 07, 2020
EKErika Kalmar1 reviewUSOct 7, 2020Great fit joggers/sweat pants
Great fit joggers/sweat pants. I ordered a pair over 6months ago. They got a tear in the butt area. I emailed the company and Chris ended up giving me a gift card towards my next purchase, even though I bought the joggers over 6 months ago. The customer service is prompt, polite, and helpful. I will continue to be ordering from VQ fit!
Date of experience: October 07, 2020
MDMr Dharm Sandhu 2 reviewsGBOct 6, 2020Love VQFIT
Love VQFIT! They really do have top quality clothing and the customer service is always brilliant with no hassle at all! Gotta thank Chris (customer service) for helping out with any issues iv had! Totally recommend VANQUISH FITNESS!
Date of experience: October 06, 2020
Malte Fichtner3 reviewsDEOct 6, 2020Fast and friendly answers
Fast and friendly answers. Great service. Thanks.Customerservice by Chris.
Date of experience: October 06, 2020
Read 1 more review about Vanquish FitnessRPRichard Padyšák1 reviewSKUpdated Oct 6, 2020No dispatch after 11 days
I ordered few things on 26/9 and it's been 11 days and still haven't recieved dispatch confirmation e-mail. I texted them few days ago, they replied and told me the dispatch should be within 48-72hrs. Guess what.. 110€ gone and nothing in return. Vanquish I expect you to explain yourself. Order 402381
Date of experience: October 06, 2020
BBBenjamin Bailey13 reviewsGBOct 6, 202010/10
2 minutes agoAbsolutely fantastic service from Chris in customer service as I received delivery of my joggers which had a small tear so without any issues he arranged for a replacement pair sent out immediately, 10/10 and the joggers are spot on, perfect fit, comfortable & fantastic quality, will be purchasing more very soon
Date of experience: October 06, 2020
HAHarriet1 reviewGBOct 6, 2020Absolute shamble company - STAY AWAY
Absolute shamble company, STAY AWAY. Placed an order two weeks ago, one week later I asked where my order was and they said they wanted a scan of my passport to verify my details. I've heard it all, a fitness brand asking for a copy of very sensitive information. The order was for my husband, so I had to give them my passport picture so he could get his birthday gift. Fast foward another week later and after numerous emails saying it would have been dispatched, it hasn't.STAY AWAY FROM THIS COMPANY
Date of experience: October 06, 2020
Damian Krysiuk2 reviewsGBOct 4, 2020Waiting 10 days and nothing ?😬
Date of experience: October 04, 2020
Paul Duncan16 reviewsGBUpdated Oct 9, 2020Been a week £120 spent and nothing
Been a week £120 spent and nothing, no apology for being late, no tracking email to say its sent, shockingly bad, 1st time using these never again 🤬Edit : I just dont understand everyone praising the customer service, yet they left people waiting 7 days to 14 days to weeks with no correspondence or answers to where our orders was, only thing I can say was good was I cancelled the items 10 days in with full refund..... ShameJake Powell has left exactly the same worded review 3 times since September 🤔
Date of experience: October 03, 2020
Ilia Tahvanainen1 reviewFIOct 3, 2020Very nice clothes!
Date of experience: October 03, 2020
sylvain lamand3 reviewsGBOct 3, 2020Very good customer service
Very good customer service. I had to send back a hoodie that wasn’t exactly what I wanted. Charlotte (from the customer service) initiated the reimbursement quickly, no questions asked. I will order again. Thanks.Sylvain .
Date of experience: October 03, 2020
DIDima2 reviewsDEOct 2, 2020great customer service, customer advisor Chelsea deserves more than 5 stars! 👍👍👍
Everything from heard to customer service is great. I contacted customer service. My advisor was Chelsea, she responded very quickly and solved my problem very quickly. Again and again VANQUISH and 5 Star Plus to the customer service, of course to Chelsea. 👍👍👍
Date of experience: October 02, 2020
LILiam1 reviewGBOct 2, 2020Great customer service
Great customer service! Received a faulty product (unusual for this company) and was given a gift card for to spend on whatever I liked!Will be shopping here again, highly recommend
Date of experience: October 02, 2020
IRIfti Raja4 reviewsGBOct 2, 2020Charlottes service was 10/10
Charlottes service was 10/10-Ifti
Date of experience: October 02, 2020
Previous1155156157242Next pageCompany activitySee all
Claimed profileMay use unsupported invitation methodsReplied to 92% of negative reviewsReplies to negative reviews in < 1 weekAbout Vanquish Fitness
Information written by the company
Vanquish Fitness is an apparel brand and online retailer, based in London. Providing fitness garments and a platform for athletes to connect, Vanquish has established a fast growing community of followers worldwide.Contact
- admin@vqfit.com
- Abercrombie Lodge, Bulls Cross, Enfeild, London
- EN2 9HG
- London
- United Kingdom
Category
- Shopping & Fashion
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