Vanquish Fitness Reviews | 156 Of 172 - Trustpilot

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OverviewReviewsAboutVanquish Fitness Reviews 5,846  •  ExcellentTrustScore 4.5 out of 5

4.5

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vqfit.com

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Claimed profileMay use unsupported invitation methodsReplied to 92% of negative reviewsReplies to negative reviews in < 1 weekYour profile picture

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Reviews4.5

5,846 total

5-star

82%

4-star

5%

3-star

1%

2-star

1%

1-star

11%

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MVMelanie Villanueva Perez1 reviewESRated 5 out of 5 starsOct 9, 2020

Chris has taken care of me quickly and…

Chris has taken care of me quickly and effectively, in 2/3 days I already have my money in my bank again, I really like clothes, I will buy again

Date of experience: October 09, 2020

NDNikola delibasic2 reviewsSERated 5 out of 5 starsOct 9, 2020

Very nice and kind

Very nice and kind, solved my problem Easy, Will buy again

Date of experience: October 09, 2020

Read 1 more review about Vanquish FitnessCesar Nunez2 reviewsUSRated 5 out of 5 starsOct 8, 2020

Charlotte was kind enough to help me…

Charlotte was kind enough to help me with my order and get the job done. Making it a great experience and will continue to shop with Vanquish.

Date of experience: October 08, 2020

DLDion Liebrand2 reviewsNLRated 5 out of 5 starsOct 8, 2020

Great service by Chelsea

Received great service by Chelsea when I contacted VQ about a broke item.Thanks for the great service Chelsea!

Date of experience: October 08, 2020

MPMarvin P.1 reviewDERated 5 out of 5 starsOct 8, 2020

Great customer service!

Date of experience: October 08, 2020

SCSantynata COD2 reviewsGBRated 5 out of 5 starsOct 8, 2020

Amazing customer help.

Date of experience: October 08, 2020

RWRandy Wijnen7 reviewsNLRated 5 out of 5 starsOct 7, 2020

Great service and nice clothing

Great service and nice clothing. One thread got lose from the pocket from the hoodie. The service I got for this was outstanding! They really know how to the keep the customer satisfied and coming back for more orders!Big shout out to VanQuish (with a capital Q for the quality of service)

Date of experience: October 07, 2020

EKErika Kalmar1 reviewUSRated 5 out of 5 starsOct 7, 2020

Great fit joggers/sweat pants

Great fit joggers/sweat pants. I ordered a pair over 6months ago. They got a tear in the butt area. I emailed the company and Chris ended up giving me a gift card towards my next purchase, even though I bought the joggers over 6 months ago. The customer service is prompt, polite, and helpful. I will continue to be ordering from VQ fit!

Date of experience: October 07, 2020

MDMr Dharm Sandhu 2 reviewsGBRated 5 out of 5 starsOct 6, 2020

Love VQFIT

Love VQFIT! They really do have top quality clothing and the customer service is always brilliant with no hassle at all! Gotta thank Chris (customer service) for helping out with any issues iv had! Totally recommend VANQUISH FITNESS!

Date of experience: October 06, 2020

Malte Fichtner3 reviewsDERated 5 out of 5 starsOct 6, 2020

Fast and friendly answers

Fast and friendly answers. Great service. Thanks.Customerservice by Chris.

Date of experience: October 06, 2020

Read 1 more review about Vanquish FitnessRPRichard Padyšák1 reviewSKRated 1 out of 5 starsUpdated Oct 6, 2020

No dispatch after 11 days

I ordered few things on 26/9 and it's been 11 days and still haven't recieved dispatch confirmation e-mail. I texted them few days ago, they replied and told me the dispatch should be within 48-72hrs. Guess what.. 110€ gone and nothing in return. Vanquish I expect you to explain yourself. Order 402381

Date of experience: October 06, 2020

BBBenjamin Bailey13 reviewsGBRated 5 out of 5 starsOct 6, 2020

10/10

2 minutes agoAbsolutely fantastic service from Chris in customer service as I received delivery of my joggers which had a small tear so without any issues he arranged for a replacement pair sent out immediately, 10/10 and the joggers are spot on, perfect fit, comfortable & fantastic quality, will be purchasing more very soon

Date of experience: October 06, 2020

HAHarriet1 reviewGBRated 1 out of 5 starsOct 6, 2020

Absolute shamble company - STAY AWAY

Absolute shamble company, STAY AWAY. Placed an order two weeks ago, one week later I asked where my order was and they said they wanted a scan of my passport to verify my details. I've heard it all, a fitness brand asking for a copy of very sensitive information. The order was for my husband, so I had to give them my passport picture so he could get his birthday gift. Fast foward another week later and after numerous emails saying it would have been dispatched, it hasn't.STAY AWAY FROM THIS COMPANY

Date of experience: October 06, 2020

Damian Krysiuk2 reviewsGBRated 5 out of 5 starsOct 4, 2020

Waiting 10 days and nothing ?😬

Date of experience: October 04, 2020

Paul Duncan16 reviewsGBRated 1 out of 5 starsUpdated Oct 9, 2020

Been a week £120 spent and nothing

Been a week £120 spent and nothing, no apology for being late, no tracking email to say its sent, shockingly bad, 1st time using these never again 🤬Edit : I just dont understand everyone praising the customer service, yet they left people waiting 7 days to 14 days to weeks with no correspondence or answers to where our orders was, only thing I can say was good was I cancelled the items 10 days in with full refund..... ShameJake Powell has left exactly the same worded review 3 times since September 🤔

Date of experience: October 03, 2020

Ilia Tahvanainen1 reviewFIRated 4 out of 5 starsOct 3, 2020

Very nice clothes!

Date of experience: October 03, 2020

sylvain lamand3 reviewsGBRated 5 out of 5 starsOct 3, 2020

Very good customer service

Very good customer service. I had to send back a hoodie that wasn’t exactly what I wanted. Charlotte (from the customer service) initiated the reimbursement quickly, no questions asked. I will order again. Thanks.Sylvain .

Date of experience: October 03, 2020

DIDima2 reviewsDERated 5 out of 5 starsOct 2, 2020

great customer service, customer advisor Chelsea deserves more than 5 stars! 👍👍👍

Everything from heard to customer service is great. I contacted customer service. My advisor was Chelsea, she responded very quickly and solved my problem very quickly. Again and again VANQUISH and 5 Star Plus to the customer service, of course to Chelsea. 👍👍👍

Date of experience: October 02, 2020

LILiam1 reviewGBRated 5 out of 5 starsOct 2, 2020

Great customer service

Great customer service! Received a faulty product (unusual for this company) and was given a gift card for to spend on whatever I liked!Will be shopping here again, highly recommend

Date of experience: October 02, 2020

IRIfti Raja4 reviewsGBRated 5 out of 5 starsOct 2, 2020

Charlottes service was 10/10

Charlottes service was 10/10-Ifti

Date of experience: October 02, 2020

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Company activitySee all

Claimed profileMay use unsupported invitation methodsReplied to 92% of negative reviewsReplies to negative reviews in < 1 week

About Vanquish Fitness

Information written by the company

Vanquish Fitness is an apparel brand and online retailer, based in London. Providing fitness garments and a platform for athletes to connect, Vanquish has established a fast growing community of followers worldwide.

Contact

  • admin@vqfit.com
    • Abercrombie Lodge, Bulls Cross, Enfeild, London
    • EN2 9HG
    • London
    • United Kingdom

Category

  • Shopping & Fashion

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