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Thumbnail for Provide excellent customer serviceProvide excellent customer service

Answer more tickets with all-in-one customer care solution.

No setup fee 24/7 Customer service No credit card required Cancel any timeGet Started for FREE Schedule a Demo
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Airbus
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USC
Slido
Huawei

Connect with your customers on all channels

Discover our multi-channel toolset with 130+ ticketing features and 200+ integrations with the tools you love.

Overview of channels supported by LiveAgent
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LiveAgent AI Chatbot

AI features

AI-elevated support

AI Chatbot: lightens your team’s workload, instantly guiding customers through product details, pricing, and order updates.

AI Answer Improver: strengthens every human reply, ensuring clear, polished, and professional communication.

AI Answer Composer: delivers reliable, knowledge-based responses whenever accuracy matters most.

Use the full LiveAgent AI suite to speed up support, boost quality, and keep every customer conversation on brand.

Learn more about LiveAgent AI features

Explore why LiveAgent is the best choice for your business

LiveAgent has been selected as the fastest implementation software, the best live chat software, and an industry leader by customers on prominent review portals.

LiveAgent's ticketing system helps reduce response time by 40%

Call center

Get higher resolution rate with call center

Phone calls are an easy way to solve most customer issues with a more personal approach. Provide personalized customer service and increase your issue resolution by up to 56%. Take advantage of all essential features of the LiveAgent call center software – unlimited call recordings, IVR, or agent availability management and achieve excellent customer service with every call.

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Live chat increases customer satisfaction by 73% and conversions by 40%

Ticketing system

Spend less with a ticketing system

LiveAgent's ticketing system is the star of the show that makes everything run smoothly. By switching to ticketing, you can save up to 95% of your time, money, and resources. Our ticketing system can gather all of your communication from every single channel you use and organize it for you in one place. Start with LiveAgent ticketing and provide cost-saving, efficient and exceptional customer service.

Learn more about ticketing
LiveAgent's built-in call center saves businesses an average of $500/month

Social media

Get repeat customers with social media

Social media integrations are one of the most popular customer support channels available. Social media support has a high satisfaction rate, and up to 70% of customers choose to return to businesses with social media support. Grow a loyal audience, and provide amazing customer support via Facebook, Twitter, and Instagram. LiveAgent also enables communication via WhatsApp and Viber.

Learn more about social media
70% of customers prefer self-service over contacting support

Knowledge Base

Save your time with a knowledge base

Self-service is invaluable at every help desk. Knowledge base articles are an essential part of the customer portal that customers can visit anytime and find advice on their own. In fact, 90% of all customer traffic comes from a knowledge base. Get started with LiveAgent and write knowledge base articles, guides, and how-tos straight from your dashboard.

Learn more about knowledge base

Make every conversation count

Reply your customers wherever they are thanks to the omnichannel help desk and built-in call center.

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What makes LiveAgent different?

Our extensive and reliable features are just the tip of the iceberg. Find out what makes LiveAgent such a great choice for many companies worldwide.

Help desk software with the fastest setup

Help desk software with the fastest setup

LiveAgent help desk solution has the fastest and easiest implementation, proven by multiple awards. Get ahead of your competition and set up your multi-channel help desk within a couple of minutes.

The best customer support you can get

The best customer support you can get

We don't hide from your requests behind FAQs. We're here for you 24/7. You can reach our customer support team without unnecessary steps, so we can provide you with a direct customer support experience.

The best customer experiences are built with LiveAgent

Take a look at the key features and benefits you get when you pick LiveAgent as a dedicated help desk and communication tool for your business.

CS Apparel Group

CS Apparel Group

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INNPRO Robert Błędowski

INNPRO Robert Błędowski

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LiveAgent tour

Would you like to take a tour?

Take a tour of LiveAgent and explore every feature, functionality, and use case of our multi-channel help desk solution.

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Special offer for startups

Looking to improve your startup?

If you're looking for the right help desk system for your startup, you're in the right place.

Learn about our deal for startups
Blog news

See what's new in LiveAgent

Find out about the latest LiveAgent updates and explore how we continuously improve our solution.

Check out LiveAgent updates
LiveAgent Awards

Awards

Happy customers are the best customers

We offer concierge migration services from most of the popular help desk solutions.

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You will be in Good Hands!

Join our community of happy clients and provide excellent customer support with LiveAgent.

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