Find And Lock A Lost Windows Device - Microsoft Support

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Skip to main content Sign in with Microsoft Sign in or create an account. Hello, Select a different account. You have multiple accounts Choose the account you want to sign in with. Related topics Windows security, safety, and privacy Overview
  • Security, safety, and privacy overview​
Windows security
  • Get help with Windows security​
  • Stay protected with the Windows Security​ app
  • Before you recycle, sell, or gift your Xbox or Windows PC
Windows safety
  • Get help with Windows safety​
  • View and delete browser history in Microsoft Edge​
  • Delete and manage cookies
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Windows privacy
  • Get help with Windows privacy​
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  • View your data on the privacy dashboard​
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Windows Security app
  • Overview
  • Virus and threat protection
  • Account protection
  • Firewall and network protection
  • App and browser control
  • Device security
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  • Family options
  • Protection History
  • Settings
Applies ToMicrosoft account Windows 10 Windows 11 Microsoft account dashboard

Find My Device is a feature that can help you locate your Windows 10 or Windows 11 device if it's lost or stolen. To use this feature, sign in to your device with a Microsoft account and make sure you're an administrator on it. This feature works when location is turned on for your device, even if other users on the device have turned off location settings for their apps. Any time you attempt to locate the device, users using the device will see a notification in the notification area. 

  • This setting works for any Windows device, such as a PC, laptop, Surface, or Surface Pen. It needs to be turned on before you can use it. 

  • You can't use it with a work or school account, and it doesn't work for iOS devices, Android devices, or Xbox One consoles. Here's what to do if your Xbox gets stolen.

Turn on Find my device

When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account.

  1. On the device that you want to change:

    1. Windows 11: Select Start  > Settings  > Privacy & security  > Find my device.

    2. Windows 10: Select Start  > Settings  > Update & Security  > Find my device.

Open Find my device settings

Find your Windows device

  1. Go to https://account.microsoft.com/devices and sign in. 

  2. Select the Find My Device tab.

  3. Choose the device you want to find, and then select Find to see a map showing your device's location.

Note: You can locate a shared device only if you have an administrator account on it. On the shared device, select Start  > Settings  > Account  > Your info  to see if you're an administrator.

Lock your Windows device remotely

  1. When you find your device on the map, select Lock > Next.

  2. Once your device is locked, you can reset your password for added security. For more info about passwords, see Change or reset your Windows password.

Need more help?

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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