Manage Your Work Or School Account Connected Devices From The ...

Related topics × Work or school accounts Overview

• Overview

Microsoft Authenticator App

• How to use the Microsoft Authenticator

Two-step verification

• Sign in to your work or school account with two-step verification
• Verifying your identity when signing in
• Set up an authenticator app as a two-step verification method
• Common problems with two-step verification for work or school accounts

My Staff portal

• Manage front line users with My Staff

My Account portal

• My Account portal for work or school accounts
• Change your work or school profile picture
• Change your work or school account password
• Find the administrator for your work or school account
• Change work or school account settings in the My Account portal
• Manage organizations for a work or school account
• Manage your work or school account connected devices
• Switch organizations in your work or school account portal
• Search your work or school account sign-in activity
• View work or school account privacy-related data

Security Info portal

• Sign in using two-step verification or security info
• Create app passwords for your work or school account
• Set up a phone call as your verification method
• Set up a security key as your verification method
• Set up an email address as your verification method
• Set up security questions as your verification method
• Set up text messages as a phone verification method
• Set up the Authenticator app as your verification method
• Set up Security info from a sign-in page

Devices

• Join your Windows device to your work or school network
• Register your personal device on your work or school network
• Troubleshooting the "You can't get there from here" error message

My Apps portal

• Organize apps using collections in the My Apps portal
• Sign in and start apps in the My Apps portal
• Edit or revoke app permissions in the My Apps portal
• Troubleshoot problems with the My Apps portal
• Update your Groups info in the My Apps portal

Password reset or change

• Set up password reset verification for a work or school account
• Reset your work or school password using security info
• Change your work or school account password using security info

Skip to main content Sign in with Microsoft Sign in or create an account. Hello, Select a different account. You have multiple accounts Choose the account you want to sign in with. Related topics Work or school accounts Overview

• Overview

Microsoft Authenticator App

• How to use the Microsoft Authenticator

Two-step verification

• Sign in to your work or school account with two-step verification
• Verifying your identity when signing in
• Set up an authenticator app as a two-step verification method
• Common problems with two-step verification for work or school accounts

My Staff portal

• Manage front line users with My Staff

My Account portal

• My Account portal for work or school accounts
• Change your work or school profile picture
• Change your work or school account password
• Find the administrator for your work or school account
• Change work or school account settings in the My Account portal
• Manage organizations for a work or school account
• Manage your work or school account connected devices
• Switch organizations in your work or school account portal
• Search your work or school account sign-in activity
• View work or school account privacy-related data

Security Info portal

• Sign in using two-step verification or security info
• Create app passwords for your work or school account
• Set up a phone call as your verification method
• Set up a security key as your verification method
• Set up an email address as your verification method
• Set up security questions as your verification method
• Set up text messages as a phone verification method
• Set up the Authenticator app as your verification method
• Set up Security info from a sign-in page

Devices

• Join your Windows device to your work or school network
• Register your personal device on your work or school network
• Troubleshooting the "You can't get there from here" error message

My Apps portal

• Organize apps using collections in the My Apps portal
• Sign in and start apps in the My Apps portal
• Edit or revoke app permissions in the My Apps portal
• Troubleshoot problems with the My Apps portal
• Update your Groups info in the My Apps portal

Password reset or change

• Set up password reset verification for a work or school account
• Reset your work or school password using security info
• Change your work or school account password using security info

Applies ToMicrosoft Entra Verified ID

The Devices page of the My Account portal helps you to manage the devices connected to your work or school account. From the Devices page, you can:

• View your work or school account-connected devices.

• Disable any devices you no longer own, have lost, or that have been stolen.

Important: 

• This article is intended for users trying to update the device info connected to a work or school account. If you see an error while signing in with a personal Microsoft account, you can still sign in by using the domain name for your organization (such as contoso.com) or the Tenant ID of your organization from your administrator in one of the following URLs:

• If you're an administrator looking for information about device management for your employees and other uses, see the Device Identities Documentation.

• https://myaccount.microsoft.com?tenantId=your_domain_name

• https://myaccount.microsoft.com?tenant=your_tenant_ID

View your connected devices

1. Sign in to your work or school account, and then go to the My Account page.

2. Select Devices from the left navigation pane or select the Manage devices link from the Devices block.

3. Review the information for your connected devices, making sure you recognize them all.

Disable a device

You can disable any of your connected devices at any time. This is especially important if a device isn't familiar to you or if a device is lost or stolen. After you disable a device, it can no longer be authenticated by your organization, and will be unable to access any of your organization's resources.

Important: If you disable a device by mistake, there's no way to undo it. You'll have to contact your organization's administrator to add the device again.

1. Select Disable from the device you want to remove.

2. Select Yes to confirm you want to disable the device.

View a BitLocker key

If you're locked out of your device or have a fatal error, you can go to another device and view your BitLocker key from the My Account portal.

1. On another device, where you're not locked out, go to the Devices page of the My Account portal.

2. Select View BitLocker Keys for the locked out device and write down the BitLocker key for your locked device.

Next steps

After viewing your connected devices, you can:

• Manage your security info

• Check your account sign-in activity

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