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Gassing StationOther MarquesAudi, Seat, Skoda & VW Service History check for VW purchase? PistonHeads » Gassing Station » Other Marques » Audi, Seat, Skoda & VW Service History check for VW purchase? My ProfileMy PreferencesMy Mates SearchMy StuffWhat's New3122472 Reply OP Posts Only OP Posts Only Reply OP Posts Only Author Discussion 
Hi Guys,I have agreed to purchase a MK5 Golf GTI with a FULL VW service history. The owner (whom I trust) has supplied me with the vehicle details and also the dealer details along with the name of the chap whom he has dealt with. Unfortunately due to Data protection (I totally understand there stance on this) I am unable to get any details of the services carried out from VW until I actually have the log book to hand. Would any of you wonderful chaps be able to verify/check/provide me with some details?Thanks again,Faz Can the owner just send you a photo/scan of the log-book? Anybody on here releasing those details to you would also be in breach of data protection laws. In any case, I'd want the log-book to be stamped up and would prefer to see that - or are you after more in depth details as to what's been done to the car? Actus Reus said: Can the owner just send you a photo/scan of the log-book? Anybody on here releasing those details to you would also be in breach of data protection laws. In any case, I'd want the log-book to be stamped up and would prefer to see that - or are you after more in depth details as to what's been done to the car?I have scans of the log book etc. The owner has been very up front with me and provided information / pictures at every request. I was hoping somebody would be able to verify that all the service history adds up / whether anythings been missed etc. Are you saying vw are refusing to give you the servicing info on the car you're buying?? I find that strange as I've previously had 2 VW's and both times have phoned the servicing dealers to check VW's service records matches what the service book is saying.Both times I was straight up, said I was buying these cars depending on getting the history confirmed and nobody refused, dealers were very helpful. Sorry, don't want to be a typical PH cock...If the stamps are in the book, it's fair, I would have thought, to assume that the servicing has been done. If the stamp is dodgy, or the work that the stamp suggests, hasn't been done, I'd also assume that the computer records might be misleading. Of more interest to me would be the stuff that isn't recorded - like maybe a trip to the bodyshop after somebody crashed it into the back of a Landrover (which is what my ex-GF did to my GTi). a4cabrio said: Are you saying vw are refusing to give you the servicing info on the car you're buying?? I find that strange as I've previously had 2 VW's and both times have phoned the servicing dealers to check VW's service records matches what the service book is saying.Both times I was straight up, said I was buying these cars depending on getting the history confirmed and nobody refused, dealers were very helpful.This is exactly what I am saying. I've got all the dates etc from the seller, But before I make the journey up I wanted to confirm with the garage themselves. I may try again and mention that the purchase is defendant on this. ( I wasn't sure they'd care as it's not a sale for them) Actus Reus said: Sorry, don't want to be a typical PH cock...If the stamps are in the book, it's fair, I would have thought, to assume that the servicing has been done. If the stamp is dodgy, or the work that the stamp suggests, hasn't been done, I'd also assume that the computer records might be misleading. Of more interest to me would be the stuff that isn't recorded - like maybe a trip to the bodyshop after somebody crashed it into the back of a Landrover (which is what my ex-GF did to my GTi).Thats ok. I don't believe in just the stamps anymore unfortunately. I had previously purchased a car which had ALL of its history book stamped by a dodgy stamp (I found out afterwords as I didn't bother checking that time - hence why I wanted to be more pro active this time)Cheers,Faz Ring up VW UK with the reg and VIN as they should be able to help. I did the same for one of the GTIs I looked at, service book didn't have any stamps but VW were able to read out the full history over the phone. They also emailed me an official service history certificate with everything listed out. Phone VW UK 0800 333 666They confirmed everything when I was purchasing my GTI. Hi all, for the benefit of the thread, it is my car that Faizan is in the process of buying.I called VW Huddersfield this morning in an attempt to give them my permission to speak to Faizan however their stance is firm, they will only discuss the car with it's current owner.This of course puts me in a rather difficult position. My relationship with the dealership goes back over a decade and I would have thought with my permission they'd be more than happy to discuss the validity of their work with a potential buyer. andrewparker said: Hi all, for the benefit of the thread, it is my car that Faizan is in the process of buying.I called VW Huddersfield this morning in an attempt to give them my permission to speak to Faizan however their stance is firm, they will only discuss the car with it's current owner.This of course puts me in a rather difficult position. My relationship with the dealership goes back over a decade and I would have thought with my permission they'd be more than happy to discuss the validity of their work with a potential buyer.Sounds like they are awkward buggers. Ask them for a print out and send to your seller. You don't need to go through VW Huddersfield. VW UK Head office in Milton Keynes have access to the same information through the system so should supply over the phone. va1o said: You don't need to go through VW Huddersfield. VW UK Head office in Milton Keynes have access to the same information through the system so should supply over the phone.It is an import car and it appears it was never officially registered on the VW UK system, so in effect only the dealership holds the service history. I'm in the process of seeing if they can register it and upload the service history. Thanks for your help in sorting this out Andrew. We can carry on with this discussion offline. Thanks everyone! Reply OP Posts Only OP Posts Only Reply OP Posts Only
Faz123
Original Poster
345 posts
159 months
[report] [news]Monday 7th April 2014 Hi Guys,I have agreed to purchase a MK5 Golf GTI with a FULL VW service history. The owner (whom I trust) has supplied me with the vehicle details and also the dealer details along with the name of the chap whom he has dealt with. Unfortunately due to Data protection (I totally understand there stance on this) I am unable to get any details of the services carried out from VW until I actually have the log book to hand. Would any of you wonderful chaps be able to verify/check/provide me with some details?Thanks again,Faz Actus Reus
4,296 posts
176 months
[report] [news]Monday 7th April 2014 Can the owner just send you a photo/scan of the log-book? Anybody on here releasing those details to you would also be in breach of data protection laws. In any case, I'd want the log-book to be stamped up and would prefer to see that - or are you after more in depth details as to what's been done to the car? Faz123
Original Poster
345 posts
159 months
[report] [news]Monday 7th April 2014 Actus Reus said: Can the owner just send you a photo/scan of the log-book? Anybody on here releasing those details to you would also be in breach of data protection laws. In any case, I'd want the log-book to be stamped up and would prefer to see that - or are you after more in depth details as to what's been done to the car?I have scans of the log book etc. The owner has been very up front with me and provided information / pictures at every request. I was hoping somebody would be able to verify that all the service history adds up / whether anythings been missed etc. a4cabrio
927 posts
180 months
[report] [news]Monday 7th April 2014 Are you saying vw are refusing to give you the servicing info on the car you're buying?? I find that strange as I've previously had 2 VW's and both times have phoned the servicing dealers to check VW's service records matches what the service book is saying.Both times I was straight up, said I was buying these cars depending on getting the history confirmed and nobody refused, dealers were very helpful. Actus Reus
4,296 posts
176 months
[report] [news]Monday 7th April 2014 Sorry, don't want to be a typical PH cock...If the stamps are in the book, it's fair, I would have thought, to assume that the servicing has been done. If the stamp is dodgy, or the work that the stamp suggests, hasn't been done, I'd also assume that the computer records might be misleading. Of more interest to me would be the stuff that isn't recorded - like maybe a trip to the bodyshop after somebody crashed it into the back of a Landrover (which is what my ex-GF did to my GTi). Faz123
Original Poster
345 posts
159 months
[report] [news]Monday 7th April 2014 a4cabrio said: Are you saying vw are refusing to give you the servicing info on the car you're buying?? I find that strange as I've previously had 2 VW's and both times have phoned the servicing dealers to check VW's service records matches what the service book is saying.Both times I was straight up, said I was buying these cars depending on getting the history confirmed and nobody refused, dealers were very helpful.This is exactly what I am saying. I've got all the dates etc from the seller, But before I make the journey up I wanted to confirm with the garage themselves. I may try again and mention that the purchase is defendant on this. ( I wasn't sure they'd care as it's not a sale for them) Faz123
Original Poster
345 posts
159 months
[report] [news]Monday 7th April 2014 Actus Reus said: Sorry, don't want to be a typical PH cock...If the stamps are in the book, it's fair, I would have thought, to assume that the servicing has been done. If the stamp is dodgy, or the work that the stamp suggests, hasn't been done, I'd also assume that the computer records might be misleading. Of more interest to me would be the stuff that isn't recorded - like maybe a trip to the bodyshop after somebody crashed it into the back of a Landrover (which is what my ex-GF did to my GTi).Thats ok. I don't believe in just the stamps anymore unfortunately. I had previously purchased a car which had ALL of its history book stamped by a dodgy stamp (I found out afterwords as I didn't bother checking that time - hence why I wanted to be more pro active this time)Cheers,Faz va1o
16,094 posts
228 months
[report] [news]Monday 7th April 2014 Ring up VW UK with the reg and VIN as they should be able to help. I did the same for one of the GTIs I looked at, service book didn't have any stamps but VW were able to read out the full history over the phone. They also emailed me an official service history certificate with everything listed out. AGK
1,605 posts
176 months
[report] [news]Tuesday 8th April 2014 Phone VW UK 0800 333 666They confirmed everything when I was purchasing my GTI. anonymous-user
75 months
[report] [news]Tuesday 8th April 2014 Hi all, for the benefit of the thread, it is my car that Faizan is in the process of buying.I called VW Huddersfield this morning in an attempt to give them my permission to speak to Faizan however their stance is firm, they will only discuss the car with it's current owner.This of course puts me in a rather difficult position. My relationship with the dealership goes back over a decade and I would have thought with my permission they'd be more than happy to discuss the validity of their work with a potential buyer. HumbleJim
28,430 posts
204 months
[report] [news]Tuesday 8th April 2014 andrewparker said: Hi all, for the benefit of the thread, it is my car that Faizan is in the process of buying.I called VW Huddersfield this morning in an attempt to give them my permission to speak to Faizan however their stance is firm, they will only discuss the car with it's current owner.This of course puts me in a rather difficult position. My relationship with the dealership goes back over a decade and I would have thought with my permission they'd be more than happy to discuss the validity of their work with a potential buyer.Sounds like they are awkward buggers. Ask them for a print out and send to your seller. va1o
16,094 posts
228 months
[report] [news]Tuesday 8th April 2014 You don't need to go through VW Huddersfield. VW UK Head office in Milton Keynes have access to the same information through the system so should supply over the phone. anonymous-user
75 months
[report] [news]Tuesday 8th April 2014 va1o said: You don't need to go through VW Huddersfield. VW UK Head office in Milton Keynes have access to the same information through the system so should supply over the phone.It is an import car and it appears it was never officially registered on the VW UK system, so in effect only the dealership holds the service history. I'm in the process of seeing if they can register it and upload the service history. Faz123
Original Poster
345 posts
159 months
[report] [news]Tuesday 8th April 2014 Thanks for your help in sorting this out Andrew. We can carry on with this discussion offline. Thanks everyone! Reply OP Posts Only OP Posts Only Reply OP Posts Only Gassing Station | Audi, Seat, Skoda & VW | Top of Page | What's New | My Stuff
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