Build Trust With Scrum
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| Build trust with Scrum 3/28/2019  Are we really a Team?Looking back a couple of years ago, I had a chance to work with the great team. Yes! They are a great team, but not from the beginning…that was a broken team when I came.– The team used Scrum but the Transparency was lost. Developer hid issues from Product Owner when he came to ask. They said: “All good!”, but actually, they were deep in Bugs & Impediments and couldn’t deliver working software. – Team complained about the goal was changed frequently by the Product Owner.– Disappointment appeared between the Developer and Product Owner every Sprint Review.– The higher manager started to doubt about quality and progress. Therefore, they pushed more and more pressure on the team and asked for more reports. This action didn’t help to improve the situation but only made it more terrible.– Every time, something went wrong, people started to complain to each other and this leads to “fear mode”. They started to say “I”, not “We”.In a tough time, I planned to do many things to support the team, but firstly I asked them: “As a Team, do you TRUST each other?”  Why trust is important?Trust is important because it is the foundation around how human relationships revolve. Without trust, there will be no relationship. In some relationships like a family, trust exists naturally. Otherwise, some relationships people need to build up over time.Lack of trust: Relationship will be broken – Transparency is lost. People start to play defense, no one wants to work as a team and collaborate for a goal.From my experience, nothing important for Teamwork than trust. If having the secondary importance, it’s TRUST as well. You can’t build a good team while they lack of trust.What should we do to build trust?I used to say: “If you want someone to trust you, you need to trust them first”. Or we can say, to trust someone, you need to be Courageous first!It’s hard, right? What if you give them a trust but they give you disappointment? What if they do something wrong? If we failed?I believe we have an answer in the Scrum Framework. It supports the Scrum team to be courageous:
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| Công Ty TNHH SCRUMVIETGiấy phép kinh doanh số: 0315775970Email: [email protected] | Phone: 0898.898.801   | More info:- Khoá Học- Dịch vụ & Sản Phẩm- Về ScrumViet- Scrum Day Vietnam- Liberating Structures Vietnam- What our students say- Chính Sách & Quy Định Chung- FAQ- DEIJ Statement- Ethics, Integrity, Transparency- Liên Hệ |
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